Technical Writer (contract role)

As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.

If you want to make the world a safer place – you belong with us.

Major Responsibilities

Taking end-to-end responsibility for product documentation projects – from initial design & draft reviews to release

Content specialist for products – Document advanced product documentation

Create and edit Knowledge Base articles troubleshooting in articles, identify knowledge gaps.

Improve published documents based on customer and internal feedback

Work with US & IL based developers and sales engineers, to determine scope, design outline, draft documents, carry through reviews from US & IL , and then take the project to a successful conclusion and sign-off.

Work with support agents, QA and R&D to validate the technical integrity of a Knowledge Base article.

Write and edit knowledge base articles and admin guides for a product you choose to own.

Desired Background

At least 3 years of experience in Technical Writing

This role is for 1 year contract.

Ability to understand technical concepts.

Excellent verbal and written communication skills

Ability to work in Agile mode

Ability to work within short deadlines.

Knowledge in cyber security - an advantage

Knowledge in MadCap Flare - an advantage

Previous technical assistance role in IT - advantage