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Apply in 3 Minutes! Receptionist

Apply in 3 Minutes! Receptionist

Allianz Global AssistanceIndia
3 hours ago
Job description

JOB DETAILS

The Receptionist in the Office Services department is responsible for providing administrative support to the business team and ensuring efficient day-to-day office operations. This role involves maintaining office services, security, managing office applications, communication, and providing exceptional client service.

KEY RESPONSIBILITIES

Front Desk Management :

  • Greet clients and visitors with a warm and professional demeanor.
  • Manage and maintain a tidy and organized reception area to create a positive first impression.
  • Handle incoming calls, messages, and inquiries promptly and professionally.
  • Receive, sort, and distribute mail and deliveries.

Client Service :

  • Ensure exceptional client service by addressing inquiries, providing information, and assisting with appointments or meetings.
  • Act as a liaison between clients and relevant staff members, ensuring smooth communication and addressing client concerns.
  • Administrative Support :

  • Assist with administrative tasks, including scheduling appointments, managing calendars, and organizing meetings.
  • Prepare and distribute internal and external communications, ensuring accuracy and professionalism in all written and spoken interactions.
  • Problem Solving and Creativity :

  • Display proactive thinking and creative problem-solving skills to efficiently handle unexpected situations and find innovative solutions.
  • Support, Communication & Troubleshooting :

  • Creating and circulating department communications and announcements.
  • Corporate AMEX card administration.
  • Manage car parking card distribution and parking policy briefings.
  • Liaise with the Facilities team for maintenance issues.
  • Implement Health, Safety, and Environment (HSE) processes and policies.
  • Assist with basic ZOOM troubleshooting and audio-visual conference room setup.
  • Invoice processing raising requisitions / PO with vendor management.
  • Coordinate BCD travel services for hotel, flight, and car bookings when needed.
  • Manage the Office Services onboarding / offboarding process.
  • Handle office directory management and distribution.
  • Monitor and control access to the office premises, ensuring the safety and security of the workplace.
  • Follow established security procedures, including signing in and out of visitors and issuing visitor badges.
  • Manage meeting room bookings as well as room configurations for in-office meetings / training / events facilities set-up, catering, and IT coordination if A / V, if required.
  • Working closely with the IT department to ensure IT requirements are met throughout the office and acting as first point of contact for any troubleshooting that may arise.
  • Office & building security access management.
  • Office occupancy tracking & reporting.
  • Maintain facilities tracker.
  • Co-ordinate with the horticulture vendor to maintain the plants in the office.
  • Managing order and delivery of pantry items. Capable of dealing with people at all levels in a multicultural environment, aligning clear expectations of requests and committed to executing deliverables to the highest standards.
  • KEY REQUIREMENT

  • Minimum 3 years experience in a corporate Reception or Office Services position.
  • Experience in Financial Services, Management Consultancy and / or a Professional Services environment is a plus.
  • Strong Word, PowerPoint, Excel, and Outlook skills.
  • Video conferencing knowledge a plus.
  • Knowledge of smart office solutions is a plus.
  • Oracle knowledge is advantageous
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    Receptionist • India

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