Process Improvement AnalystStar Union Dai-ichi Life Insurance Company Limited • Republic Of India, IN
Process Improvement Analyst
Star Union Dai-ichi Life Insurance Company Limited • Republic Of India, IN
30+ days ago
Job descriptionMap and analyse existing business processes to identify inefficiencies or gaps. Recommend and help implement process enhancements to improve operational efficiency and customer experience. Participate in solution testing, including preparing or reviewing test scenarios and supporting user acceptance testing (UAT). Assist in training users and preparing documentation for new systems or processes. Maintain clear communication with internal teams (e.G., new business, IT, operations) and external partners (vendors, consultants). Present findings and recommendations to senior stakeholders in a clear, concise manner. Prior experience of 5+ years in insurance is must. Bachelor’s degree in business administration, Finance, Insurance, or a related field Strong analytical and critical thinking skills, with attention to detail Strong understanding of life insurance products, underwriting, policy administration, claims, and regulatory compliance. Proficiency in business analysis tools (e.G., JIRA, Confluence, Excel). Familiarity with data analysis or visualization tools is a plus. Familiarity with project management or agile methodologies. Understanding of API integration Excellent written and verbal communication skills for effective stakeholder engagement Should be familiar with Customer lifecycle in Insurance domain and should be able to quickly learn insurance products, processes, and regulatory requirements Certifications like CBAP, PMI-PBA, III certifications or domain-specific credentials can be advantageous.
Key Responsibilities
Requirements Gathering
- Collaborate with stakeholders (business users, IT, project managers) to collect and document business requirements for new products, processes, or system enhancements. Preferably for New business, Bank / Partner Integration, and customer onboarding processes.
- Conduct discussions with user department to elicit detailed requirements.
- Translate business needs into clear, actionable documentation (user stories, use cases, process flows)
- Conducts Meetings with IT to explain the requirements to technical team and resolve all their dependencies.
Process Improvement
Testing and Implementation Support
Stakeholder Communication
Required Skills and Qualifications
Create a job alert for this search
Analyst • Republic Of India, IN
Related jobs
Process Improvement Specialist
Altisource • Republic Of India, IN
This is not a manual or automation testing QA profile.Please read through the job description and apply.Perform quality assurance call and / or process reviews for all departments in Altisource.Condu...Show more
Last updated: 11 days ago • Promoted
Process Improvement Specialist
Anand Rathi Share and Stock Brokers Ltd • Republic Of India, IN
Discussing with process owner and drafting SOP.Reviewing the process and identify inefficiencies in operational processes.
Identify and evaluate operational, financial, and regulatory risks and Iden...Show more
Last updated: 30+ days ago • Promoted
Process And Compliance Analyst
Innodata Inc. • Republic Of India, IN
The Process and Compliance Analyst is a key contributor to driving operational excellence, regulatory compliance, and continuous improvement across the organization.
This role sits at the intersecti...Show more
Last updated: 15 days ago • Promoted
Process Improvement Analyst
American Board of Education • Cochin, Republic Of India, IN
The American Board of Education (ABE) is a U.Public Charity and global leader in professional education, certifications, and credentialing.
ABE, headquartered in Los Angeles, California, is dedicate...Show more
Last updated: 22 days ago • Promoted
Process Analyst
Anand Rathi Share and Stock Brokers Ltd • Republic Of India, IN
Discussing with process owner and drafting SOP.Reviewing the process and identify inefficiencies in operational processes.
Identify and evaluate operational, financial, and regulatory risks and Iden...Show more
Last updated: 30+ days ago • Promoted
Workday Business Process Configuration Analyst
Tata Consultancy Services • Chennai, Republic Of India, IN
Job Title : Workday Tenant Configuration.Venue : TATA Consultancy Service SNR Office Kumaran Nagar, 415 / 21-24, TNHB Main Rd, Chennai, Tamil Nadu 600119.
TCS has always been in the spotlight for being ...Show more
Last updated: 17 days ago • Promoted
Process and Compliance Analyst
Innodata Inc. • India, India
The Process and Compliance Analyst is a key contributor to driving operational excellence, regulatory compliance, and continuous improvement across the organization.
This role sits at the intersecti...Show more
Last updated: 15 days ago • Promoted
Process Improvement Specialist
HF • Republic Of India, IN
Executing and leading small to medium-scale improvement projects within their department using Lean Six Sigma methodologies, particularly the DMAIC (Define, Measure, Analyze, Improve, Control) mode...Show more
Last updated: 19 days ago • Promoted
Business Process Analyst
Mizuho • Chennai, Republic Of India, IN
Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan.
MGS was established in the year 2020 as part o...Show more
Last updated: 30+ days ago • Promoted
Regulatory Compliance & Process Improvement Analyst
Innodata Inc. • Republic Of India, IN
The Process and Compliance Analyst is a key contributor to driving operational excellence, regulatory compliance, and continuous improvement across the organization.
This role sits at the intersecti...Show more
Last updated: 15 days ago • Promoted
Process Improvement Analyst
McCormick & Company • India
At McCormick, we bring our passion for flavor to work each day.We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet...Show more
Last updated: 1 day ago • Promoted
Process Improvement Analyst
HCLTech • Chennai, Republic Of India, IN
HCL Tech is Hiring - Process Associate / Associate (Voice process).Candidates without proper relieving documents are not eligible.
Excellent communication skills.Willingness to work from office.Com,...Show more
Last updated: 22 days ago • Promoted
Business Process Analyst
Hiranandani Financial Services • Republic Of India, IN
Planning and implementing system from origination to disbursement.Implementing projects involving multiple applications like Omnifin etc.
Integration with Karza for multiple API’s.Coordinate with st...Show more
Last updated: 22 days ago • Promoted
Process Improvement Specialist
Comviva • Republic Of India, IN
Job Title : Process Quality Auditor & Process Improvement Specialist.Quality Assurance / Process Excellence.Head of Quality / Process Excellence.
We are seeking a meticulous and driven Product Qualit...Show more
Last updated: 11 days ago • Promoted
Senior Business Process Analyst
ZakApps • Chennai, Republic Of India, IN
ZakApps is a leading solutions provider and product developer specializing in the Retail, Digital Media, and Advertisement industries.
We innovate and transform the way businesses work by designing ...Show more
Last updated: 2 days ago • Promoted
Business Process Improvement Specialist
CareerUS Solutions • Republic Of India, IN
Business Analyst – Job Description.The Business Analyst is responsible for analyzing business needs, gathering requirements, and supporting the development of solutions that improve processes, prod...Show more
Last updated: 30+ days ago • Promoted
Process Improvement Specialist
Eclerx Services Limited, Mumbai, Maharashtra • Republic Of India, IN
This role will be an essential part of the WFM Program in the Customer Operations Vertical.He / she should have the ability to quickly and efficiently assimilate process knowledge and be good at prob...Show more
Last updated: 15 days ago • Promoted
Sr Analyst, Continuous Improvement
Magnit Global • India
The position of a CI Specialist is responsible for identifying and executing continuous improvement (CI) initiatives across functions.
The position will analyze business processes by applying standa...Show more
Last updated: 2 days ago • Promoted