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Customer Support
CreditAccess Grameen LimitedChennai, Tamil Nadu, India1 day ago
Job type
- Quick Apply
Job descriptionGood communication skills (verbal & written). Active listening and patience in handling customer queries. Basic computer knowledge (MS Office, email, data entry). Ability to work in a team and adapt to new processes. Positive attitude and willingness to learn. Minimum : Graduate (any stream). Freshers are welcome; no prior experience required. Fluency in Malayalam Language Comprehensive training program. Supportive work environment with growth opportunities. Attractive salary package. Opportunity to build a career in customer service.
Job Summary :
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives . This is an excellent opportunity for freshers who wish to start their career in customer service. Training will be provided, and no prior work experience is required.
Key Responsibilities :
- Handle inbound and outbound customer calls in a professional manner.
- Assist customers with inquiries related to products, services, or processes.
- Provide accurate information and resolve basic customer issues.
- Escalate unresolved queries to the appropriate department.
- Maintain call logs, records, and update customer information in the system.
- Ensure customer satisfaction through effective communication and problem-solving.
- Follow company policies, processes, and quality standards.
Skills & Competencies :
Qualifications :
What We Offer :
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Customer Support • Chennai, Tamil Nadu, India