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IndiaMART - Zonal Manager
IndiaMart InterMesh LtdMumbai, India6 days ago
Job descriptionClient handling and application of Field Sales techniques Quick thinking and problem-solving Verbal communication with active listening Vision and foresight to create new opportunities for customer Team Management & Interpersonal skills Data Interpretation & Report Management Should be target oriented Strong leadership skills and team player Preference for candidates with Team handling experience of 100+ Individual
Zonal Manager
This is a P&L position that involves servicing existing customers by offering them a world-class service experience. The focus is on upselling premium packages, client retention, ensuring customer delight through a need sensitive client servicing team and executing various marketing initiatives.
Job Responsibilities :
- Grow the business in terms of topline & bottom-line for the Zone
- Develop & execute annual operating plan - revenue & cost planning and forecasting
- Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members
- Ensure timely delivery of services to clients
- Analyze customer feedback, draw business intelligence, review benefits of core services being offered and ensure high client satisfaction level
- Setup a system that delivers high customer retention
- Recruit, train & develop a client servicing team which is need sensitive, has a consultative selling approach & is proactive at offering highest level of customer delight
Key Skills :
(ref : iimjobs.com)
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Zonal Manager • Mumbai, India