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Your Next Big Career Move - Infosys BPM Service Desk Hiring in Pune (High Salary)
Infosys BPMPune, Maharashtra, India13 hours ago
Job description✅ Excellent communication skills – both verbal and written ✅ Strong analytical and problem-solving ability ✅ Confidence in handling and resolving technical queries independently ✅ Willingness to work in a 24x7 environment (rotational US shifts) ✅ Comfortable with a Work From Office (WFO) setup in Pune Fluent English communication is a must 100% Work From Office – no hybrid or remote option Comfortable with night / rotational shifts (US time zones) Global brand & structured career growth Continuous learning and upskilling opportunities Exposure to world-class processes and tools Diverse and inclusive workplace culture
️ Join Infosys BPM – Service Desk (Voice Process) | Pune | Immediate Openings!
Are you someone who loves solving problems, has a knack for technology, and communicates with confidence? Infosys BPM is looking for energetic and customer-focused professionals to join our Service Desk – Voice Support team in Pune!
What You’ll Be Doing :
- Provide top-notch support to global clients via calls, chat, and email
- ️ Troubleshoot technical issues related to :
- VPN, Drivers, O365, Active Directory
- Operating systems & basic networking
- Microsoft Office and other productivity tools
- Work on ticketing tools such as ServiceNow, Remedy, or Control-M
- Own the issue, analyze, and provide efficient, timely resolutions
- Ensure every customer interaction adds value and leaves them satisfied
What We’re Looking For :
Non-Negotiables :
Why Join Infosys BPM?
Location : Pune
Shift : Rotational (24x7), including night shifts
Mode : Work from Office only
Ready to launch your tech support career with Infosys BPM? Apply now and be part of a global success story!
Regards,
Infosys BPM
Talent Acquisition | INFY HR
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Your Big Career Move • Pune, Maharashtra, India
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