Sr Mgr, Software Development, Alexa Connected Devices

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION :

Are you ready to shape the future of Alexa's ecosystem by revolutionizing how Echo, Smart Home, and Auto devices connect to Alexa Cloud? Would you like to empower developers to launch new Alexa capabilities through fully automated solutions? Are you passionate about leading and growing a team that builds services used by thousands of developers and millions of customers worldwide? If so, we invite you to join Alexa Connected Devices!

We're seeking an experienced Senior Software Development Manager to lead our connectivity services division, a crucial role that enables developers to launch innovative devices and functionalities through Tier-1 services.

As a key member of our leadership team, you'll drive technical direction and service development, instill operational excellence, manage software development managers and technical leaders, and shape the future of our connectivity platform

The ideal candidate will be energized by Alexa+'s potential and cloud computing opportunities, and will excel in a fast-paced environment with dynamic priorities, think strategically while maintaining attention to detail, build strong relationships with business stakeholder, demonstrate commitment to customer experience, and have a proven track record of building teams and delivering large-scale programs

Join us in building the next generation of Alexa-enabled experiences!

Key job responsibilities

In this leadership role, you will set strategic direction, build and develop teams, and drive results. You will define and execute technical roadmap, author compelling vision documents, and lead resource planning and hiring. You will structure teams and establish processes, mentor managers and engineers, and foster technical excellence. You will deliver high-quality software solutions and excel at operational excellence.

A day in the life

As a key leader, you will demonstrate technical leadership, team development, operational excellence, and strategic communication. You will partner with Echo, Smart Home, Music and Auto teams to drive product roadmap, collaborate with PEs on architectural innovations, scale services to meet growing customer demands. You will hire, build and mentor high-performing engineering teams, drive career growth for managers and engineers and lead hiring initiatives. You will develop mechanisms, prioritize and resolve customer-impacting issues, deliver roadmap items, make data-driven trade-off decisions and ensure service reliability and performance. You will author technical vision documents, drive cross-team alignment, and manage stakeholder relationships.

About the team

The Alexa Connected Devices team builds critical Tier-1 platform services that connect Alexa-enabled devices to the cloud, enable Alexa's control of these devices from Alexa AI, and provide device context to LLM. Our services handle billions of daily interactions from millions of customers, impacting customer satisfaction and developer productivity. This role offers a unique opportunity to shape the future of Alexa connectivity in a fast-paced, high-impact environment.

BASIC QUALIFICATIONS :

• 10+ years of engineering experience
• 5+ years of engineering team management experience
• 10+ years of planning, designing, developing and delivering consumer software experience
• Experience partnering with product or program management teams
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
• Experience managing multiple concurrent programs, projects and development teams in an Agile environment
• Bachelor's degree in computer science, computer engineering, or related technical field
• Excellent Problem Solving, and Communication skills

PREFERRED QUALIFICATIONS :

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