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Digital Solutions Architect

Digital Solutions Architect

eClerxIndia, India, India
1 day ago
Job description

Location : Mumbai / Pune / Remote

Experience : 15+ Years

Function : Digital Marketing Solutioning & Presales

About eClerx

eClerx is a leading provider of business process management, data-driven solutions, and digital transformation services for global Fortune 500 clients. We combine deep domain expertise with cutting-edge technology to deliver impactful, scalable solutions.

Role Overview

We are seeking a seasoned Digital Marketing & Martech Solutioning Leader to spearhead our Digital Marketing Solutioning vertical for Presales . The individual will play a critical role in conceptualizing, designing, and presenting end-to-end digital marketing and martech solutions to global clients. This is a senior client-facing role that requires a strong blend of marketing technology expertise, solution design, presales consulting, and stakeholder management skills.

Key Responsibilities

  • Lead the solutioning and presales function for Digital Marketing and Martech engagements across global clients.
  • Understand client business objectives and translate them into scalable, innovative, and ROI-driven digital marketing solutions.
  • Build solution frameworks across areas like :
  • Customer Data Platforms (CDP), Marketing Automation, Campaign Management
  • Personalization, Journey Orchestration, CRM & Loyalty, Digital Analytics
  • SEO, SEM, Social Media, Content Marketing, Performance Marketing.
  • Partner with sales and account teams to create compelling RFP / RFI responses, proposals, and solution presentations.
  • Engage with senior client stakeholders (CMOs, Digital Heads, CIOs) to position eClerx’s digital marketing and martech capabilities.
  • Collaborate with cross-functional teams (delivery, product, technology, analytics) to design comprehensive GTM solutions.
  • Stay ahead of industry trends in digital marketing, AI / ML in Martech, personalization, and data-driven marketing.
  • Develop thought leadership content and represent eClerx in industry forums, events, and client discussions.

Required Skills & Experience

  • 15+ years of experience in Digital Marketing, Martech, or Marketing Consulting, with at least 5+ years in solutioning / presales.
  • Strong knowledge of leading Martech platforms (Adobe, Salesforce, Oracle, Google Marketing Platform, HubSpot, etc.).
  • Proven expertise in solutioning complex digital marketing ecosystems for large global enterprises.
  • Deep understanding of customer journey mapping, omnichannel engagement, personalization strategies, and campaign management.
  • Exceptional communication, storytelling, and presentation skills to influence senior stakeholders.
  • Experience in pre-sales consulting, deal solutioning, RFP / RFI response management, and client workshops.
  • Strong business acumen, consultative mindset, and ability to balance strategy with execution feasibility.
  • Global exposure and prior client-facing experience across BFSI, Retail, CPG, Technology, or Telecom verticals preferred.
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