Training Delivery Manager

Join Us!

At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

The Training Manager is responsible for ensuring that the organization&aposs technical workforce has the necessary skills and knowledge to effectively perform their roles and contribute to GOC&aposs success. They will act as a strategic partner to technical leadership, a developer of effective learning experiences, and a champion for continuous technical development within the organization.

Position Responsibilities

• Needs Assessment : Identifying current and future technical skill gaps within the organization through surveys, interviews with vertical heads, and analysis of project requirements.
• Training Strategy Development : Defining the overall technical training strategy and roadmap aligned with business goals and technology adoption plans.
• Curriculum Planning and Design Oversight : Overseeing the development and maintenance of technical training curricula, learning paths, and content for various technologies and skill levels.
• Stakeholder Collaboration : Collaborate with subject matter experts, managers, and other stakeholders to gather information and ensure training aligns with business objectives.
• Stay Updated : Remain current on industry trends, best practices, and new technologies in the relevant domain.
• Training Delivery Management : Planning and scheduling training sessions, coordinating logistics, and ensuring smooth execution of training programs.
• Instructor Management (Internal & External) : Recruiting, onboarding, training, and managing internal trainers or coordinating with external training providers.
• Communication with Employees : Communicating training schedules, opportunities, and requirements to employees.
• Reporting to Leadership : Providing regular updates to management on training progress, outcomes, and challenges.
• Vendor Management : Managing relationships with external training vendors, negotiating contracts, and ensuring quality of services.

Qualifications

Minimum Qualifications

Preferred Qualifications

Preferred Qualifications

Benefits

At the Google Operations Center, we don&apost just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Information collected and processed as part of your GOC jobs profile, and any job applications you choose to submit is subject to GOC&aposs Applicant and Candidate Privacy Policy .

Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don&apost hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at [HIDDEN TEXT] .

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Skills Required

data engineering , Crm Systems, Waterfall, Ai, Cybersecurity, Analytics, Software Development, Gcp, System Administration, Agile, Azure, Enterprise Integration, Aws