Hiring Ticketing Executive Kangra

Job Description : We are currently seeking a highly motivated and experienced Ticketing Executive to join our team at Viswamitempowersolution in Kangra, Himachal Pradesh, India. As a Ticketing Executive, you will be responsible for managing ticket sales and reservations for our company's various services. This is a full-time position with a competitive salary and benefits package. Key Responsibilities : - Process ticket sales and reservations for various services offered by the company - Handle customer inquiries and provide excellent customer service - Maintain accurate records of all ticket sales and reservations - Coordinate with other departments to ensure smooth operations and customer satisfaction - Stay up-to-date with company policies and procedures, as well as industry trends and regulations - Assist with marketing and promotional activities to increase ticket sales - Collaborate with team members to identify and implement process improvements - Handle and resolve any customer complaints or issues in a timely and professional manner - Maintain a clean and organized ticketing office and work area Qualifications : - Bachelor's degree in Business Administration, Hospitality Management, or a related field - 2+ years of experience in ticketing or reservations, preferably in the travel or hospitality industry - Strong communication and customer service skills - Proficient in MS Office and ticketing software - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Excellent organizational and time-management skills - Willingness to work flexible hours, including weekends and holidays - Fluency in English and Hindi, both written and verbal - Knowledge of local attractions and transportation options in Kangra is a plus If you are a self-motivated individual with a passion for providing exceptional customer service and have experience in ticketing or reservations, we encourage you to apply for this exciting opportunity. We offer a competitive salary, a supportive work environment, and opportunities for growth and development. Join our team at Viswamitempowersolution and be a part of our mission to provide the best travel experience to our customers in Kangra and beyond.