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MS CRM BA
Tech Mahindrabangalore, karnataka, in7 days ago
Job descriptionProven track record delivering Microsoft Dynamics 365 CE and F&O implementations, ideally in a Financial Services Regulator or in companies that they regulate. Deep experience on CE / CRM projects which amounts to approx. 75% of overall project scope Strong understanding of regulatory processes, financial systems, and reporting requirements. Solution Design : Collaborate with technical teams and vendors to shape solutions using Expertise in configuration of Dynamics modules, workflows, forms, and integrations. Skilled in Fit / Gap analysis, stakeholder facilitation, and user training. Documentation : Produce clear and complete Functional Specification Documents (FSDs), user stories, Business Process diagrams and workflows. Gap Analysis : Identify process or system gaps and recommend optimized solutions and Delivery Oversight : Support configuration, testing (including UAT), training, and change
Title : Business Analyst - MS CRM
Experience : 7 - 12 years
Offshore Location : Any TechM (Bangalore / Chennai / Hyderabad / Pune)- For Initial day till Visa Processing time.
Domain : Banking only
Job Location : Dubai
Notice Period : Immediate Joiner
Job Description :
Business Analysis : Act as the primary liaison between business units and IT, ensuring alignment of Dynamics 365 capabilities with business objectives.
- Requirements Gathering : Lead structured workshops and interviews to capture and validate
business and functional requirements.
Dynamics 365 CE & F&O modules and Power Platform tools like (Power Apps, Power
Automate, Power BI) and Dataverse
configurations.
management across the project lifecycle.
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Crm • bangalore, karnataka, in