Director of Incident Management and Business Continuity

The Head of Incident Management and Business Continuity is responsible for a holistic management process that identifies potential threats and the impacts to business operations those threats, if realized, might cause, and which provides a framework for building organization resilience, with the capability of an effective response that safeguards the interest of key stakeholders, reputation, brand and value-creating opportunities

Specifically, you will :

• Define and maintain an ISO compliant Business Continuity Plan (BCP) with documented procedures that guide an organization to respond, recover, resume and restore to a pre-defined level of operation following a disruption.
• Expertly lead through incidents to minimize their impact, ensure adequate Recovery of the Business and Business Continuity. This will include clear management and prioritisation of resources and activities to help the business achieve recovery of client delivery and market position.
• Deliver excellent top leadership level engagement, communication and training with effective and economical incident management and business continuity / recover features.
• Define and maintain allocated team’s and person’s roles in incident management and business continuity with their deputies and ensure adequate training is successfully undertaken and completed.
• Testing and maintaining the incident management and business continuity programme in other aspects including regular review and assessment of the plan and following material change to the business, testing of the BCP to ensure it works as expected and identifies weakness and areas of improvement (including but not limited to subcontractor and vendor level, IT & data back-ups, or personal changes).
• As a senior leader, you will also be responsible for driving change when necessary, delivering communications and directions to the team in supporting the development and engagement of employees at all levels.
• Drive a culture of compliance and risk control to mitigate financial, operational and reputational risks.
• Ensure the company maintains the highest Environmental, Sustainability and Governance (ESG) standards.

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