Salesforce Solution Architect - Field Service Lightning

About the Role :

We are looking for an experienced Salesforce Solution Architect (FSL) to join our growing team.

The ideal candidate will bring deep expertise in Salesforce Service Cloud & Field Service Lightning, with a proven track record of designing and implementing scalable solutions that enhance customer engagement, streamline field operations, and align with business goals.

Key Skills & Responsibilities :

• Salesforce Platform Expertise : Strong proficiency in Service Cloud and Field Service Lightning (FSL)
• Configuration & Customization : Ability to deliver tailored Salesforce solutions through declarative and programmatic capabilities
• Data Management : Hands-on in data migration, integration, and governance ensuring data quality & consistency
• Mobile Solutions : Experience with mobile apps to optimize field service operations
• APIs & Integration : Strong knowledge of Salesforce APIs and experience integrating with external systems (REST / SOAP, middleware tools)
• Problem-Solving : Strong analytical ability to identify issues and implement effective solutions
• Communication Skills : Excellent verbal & written communication to interact with business and technical stakeholders
• Project Management : Ability to plan, execute, and monitor Salesforce solution delivery across multiple projects
• Team Collaboration : Work closely with cross-functional teams, developers, administrators, and business users
• Customer-Centric Mindset : Ensure solutions meet business needs and end-user expectations

Qualifications :

(ref : hirist.tech)