Dynamics Consultant

D365 CE Consultant

Permanent

Job Overview :

We are seeking a highly skilled and experienced D365 CE; Power Platform Senior Technical

Consultant to join our team. The successful candidate will provide application support, troubleshooting, and enhancements for Microsoft Dynamics 365 Customer Engagement (CE)solutions and the wider Microsoft Power Platform (Power Apps, Power Automate, Power BI,Dataverse). This role involves working closely with business users, internal teams, and third-party vendors to ensure smooth system operations, timely resolution of incidents, and the ongoing optimization of CRM and Power Platform

solutions. You will also work as an escalation point across the Power Platform support practice helping your colleagues resolve incidents and deliver more technical changes.

Responsibilities :

• Troubleshoot issues related to Dynamics 365 CE modules (Sales, Customer Service,

Marketing, Field Service).

Apps, Power Automate flows, Power BI reports, and Dataverse.

Services, Logic Apps, Azure Functions and Service Bus.

ensuring operational continuity and minimal disruption.

wider team.

technical specifications or Change Requests.

Requirements :

Automate, Power BI and Power Pages).

Field Service.

solutions.