Scrum Master - QMS

Key Responsibilities

Facilitate Scrum / Agile Frameworks

Guide and coach teams to adopt Scrum practices—facilitating stand-ups, sprint planning, reviews, and retrospectives; ensuring Agile values and principles are upheld.

Lead and Oversee Workstreams

Workstream A : Reporting, integrations, migration — heavy focus on system integration deliverables.

Workstream B : Front-end process — drive cross-functional collaboration for requirements, design, development, and testing.

Remove Obstacles & Enable Delivery

Identify and eliminate impediments, manage dependencies, and coordinate across distributed teams to ensure smooth workflow.

Drive Continuous Improvement

Facilitate retrospectives, implement process enhancements, and foster a culture of continuous improvement. Support QMS Documentation & Agile Adaptation

Aid in iterative, quality-aligned documentation consistent with Agile QMS implementation best practices.

Stakeholder Coordination & Communication

Liaise effectively between offshore teams, platform vendors, business owners, and leadership; ensure visibility of sprint progress and risks.

Desired Qualifications

Experience : At least 3+ years in Scrum Master or Technical Project Management roles within large-scale system implementations (e.g., QMS, ERP, or quality / process overhaul). Demonstrated capability leading distributed teams.

Domain Knowledge : Solid understanding of Agile / Scrum frameworks and quality system domains (CAPA, NCP, compliance, regulatory integration). Ability to engage with QMS or ERP implementations.

Soft Skills : Strong servant-leadership mindset, conflict-resolution, stakeholder management, cross-functional collaboration, and facilitation abilities.

Tools : Proficiency with Agile tools (e.g. Jira), backlog management, sprint planning, burndown charts, and reporting dashboards.

Certification (Preferred) : CSM, PSM, or relevant Agile certification; PMP or equivalent project leadership qualification is a plus.