IT Project Manager 4

Job Overview

Provides expert level commercial solutions support. Ensures financial performance of assigned customer segment for all technology solutions. Establishes

• credibility as a provider of commercial enterprise-wide technology solutions. Drives large-scale, customized deals across the Tech & Services portfolio. Can be aligned to a business unit, or globally and be shared by geography, team or region.

Essential Functions

' Spends at least 50% of his / her time on customer segment.

' Accountability for large-scale, multi-country technology implementations (CSAT & Profitability).

' Sets strategic client / segment agenda and drive global account planning to achieve financial and non-financial targets.

' Builds, broadens and deepens strategic client relationships within the accounts in the defined (through sell deliver).

' Ensures alignment and coordination between the different

' Responsible for segment and account-level mapping of all commercial stakeholders, including their needs and priorities.

' Creates annual segment / account plans with financial targets and clear roadmap for achieving targets.

' Maintains a database of intelligence on competitor activity and strategy within the account.

' Provides regular cadence with all aligned members of the customer / segment account.

Qualifications

' Bachelor's Degree Req

' Seven (7) years relevant sales / service or marketing experience Req

' Demonstrates excellent project management skills and client influencing and relationship building skills.

' In-depth understanding of

' Works willingly and effectively with others in and across the organization to accomplish team goals.

' Experienced with developing consultative relationships with senior level managers and executives at clients in the life sciences industry.

' Ability to manage multiple projects, juggle priorities and deliver on tight deadlines.

' Knowledge of consulting methodologies, tools and techniques related to functional area.

' Knowledge of key issues and current developments in the life sciences industry.

' Excellent presentation, communication and client influencing skills.

' Has established network and referral contacts.

' Possesses the necessary subject matter expertise and project management skills able to effectively manage projects across more than one CoE.

Skills Required

Project Management, Relationship Building