Position : IDAM Program & Integration Lead
Position Responsibilities
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- Collaborate with business stakeholders, developers, security teams, IT operations, and Managed Service Providers (MSPs) to enable successful deployment and adoption of IDAM services.
- Evangelize IDAM services and capabilities across the organization, ensuring stakeholders understand the value these services provide and promoting their effective utilization.
- Conduct regular reviews of all Zoetis applications (internal and customer-facing) to identify opportunities for integration with IDAM services and address gaps in adoption, while serving as a mandatory consultation point for any new application rollouts to ensure proper IDAM integration requirements are assessed and implemented.
- Provide technical and functional leadership across all key IDAM functions, including Identity Governance & Administration (IGA), Directory & Authentication Services, Multi-Factor Authentication (MFA), Public Key Infrastructure (PKI), Customer Identity & Access Management (CIAM), and Privileged Access Management (PAM).
- Serve as a key point of contact and subject matter expert for IDAM programs, offering technical guidance and strategic input for projects and initiatives.
- Assist with the coordination of new integrations and functional rollouts, ensuring smooth transitions and efficient utilization of IDAM services.
- Identify opportunities to enhance IDAM services and introduce new features to support business objectives, build compelling business cases, and drive these initiatives from conception to successful implementation.
- Participate in the development of and ensure adherence to global IDAM policies and processes, promoting secure and efficient access to Zoetis information systems for all users.
- Work with the ZTD ACD (Acquisition, Collaboration, Divestiture) team to create and execute plans for integration, split off, and transitional service agreements (TSAs).
- Additionally, this role will supervise two members of the Customer IDAM team, ensuring they are aligned with organizational goals and delivering high-quality results.
Organizational Relationships
Reports to ZICC-based IDAM Program Lead, with dotted line to US-based Head of IDAM and IDAM Engineering LeadPart of the global Technology Risk Management organization, reporting to the Chief Information Security Officer (CISO)Collaborates with ZTD application, business partner, and infrastructure teamsInteracts with external vendors or partners providing software, services, or APIs for IDAM integrationWorks with implementation partners deploying, configuring, or maintaining integrated solutionsSupervision : Approximately 2–4 ZICC colleague members of the IDAM team
Education and Experience
Education :
University Degree in Computer Science or Information Systems (required)Desirable certifications :Certified Information Systems Security Professional (CISSP)SAP Certified Development Associate – SAP Customer Data CloudExperience :
Minimum 10+ years of experience in Information Systems4+ years of hands-on experience with IDAM, including authentication and authorization2+ years in pharmaceutical or other regulated industries, especially Animal HealthExperience working with global, cross-time-zone teamsProven track record in managing medium to large-scale global IT projectsDemonstrated success in leading technical teams and delivering end-to-end solutionsExperience collaborating with Managed Service Providers (MSPs)Technical Skills Requirements
This role blends functional leadership and technical understanding . Proficiency is expected in most of the following :
IGA :Strong understanding of SailPoint IdentityIQ (Identity Lifecycle, Access Requests, Provisioning)Ability to explain integration with MS AD, Workday, SAPEnterprise & Cloud Directories :Knowledge of MS AD and EntraID (Azure AD), Conditional Access, B2B trusts, SSOAble to advise on troubleshooting and integration strategiesMFA & PKI :Familiar with SafeNet MobilePass, PKI lifecycle, certificate authority managementCan guide integration of MFA / PKI with enterprise systemsPAM :Understanding of Delinea Secret Server, JITA conceptsAble to recommend best practices and implementation approachesCIAM :Knowledge of SAP Customer Data Cloud, customer authentication, consent managementData Hygiene :Experience in identity data cleanup, access decommissioning, HR feed alignmentCloud & Federation :Understanding of AWS, Azure, GCP identity integrations and federationLeadership & Communication :Strong communication and stakeholder engagementAbility to bridge technical and non-technical teams globallyPhysical Position Requirements
Availability to work between 1pm IST to 10pm IST (minimum 3 hours overlap with US Eastern Time)Full-timeSkills Required
Idam