Technical Consultant – Digital Workplace

service portfolio internationally

• Successfully deliver Digital Workplace based projects by providing

the needed implementation, operational change, and request

handling / validation, there will also be occasional design and

technical project coordination activities

• Projects include Implementing, configuring, and updating

components of the Digital Workspace Portfolio which include

Microsoft technologies like Microsoft SCCM, Microsoft Intune,

Autopilot, Windows 10 / 11 Imaging, Microsoft Office 365 Client

Deployments, Active Directory Group Policies, and Application

Packaging.

• There may also be a requirement to assist with the daily

operations

• Contributing to customer Proposals including providing details on

the roadmap for the Managed Application Support portfolio

• Interaction with IT infrastructure managers, IT directors and

architects.

• Travel and site attendance should also be expected.

Core Skills

• Previous experience in a customer-facing role
• A degree-level qualification in Computer Science or similar

discipline, or equivalent business experience

• A minimum of 2 years of consultancy experience, or relevant

experience in a similar role

• Experience working in Project Delivery across different related or

dependent project streams like Office 365, Data management

Office 365, OneDrive).

• Extensive exposure to multiple, diverse technical configurations,

technologies, and processing environments

• Strong written and verbal communication skills
• A good understanding of proposal generation and service guides
• Customer-focused with commercial acumen and proactive

attitude

• Consultancy experience with service providers and cloud

computing environments.

• Ability to work with different customers simultaneously with a

remote team.

• Additionally, a desire to explore and implement other Digital

Workplace-focused technology as a means to further develop the

company portfolio

• Microsoft Windows 10 / 11
• Configuration Manager (SCCM / MECM) Current Branch
• Design, Installation, Configuration, and Maintenance
• An Understanding of Co-Management and Hybrid Environments
• Microsoft Intune
• Windows Client Enrolment and Compliance, MDM

Android / Apple), Policy CSP

• Understanding of and experience using Windows Autopilot
• Active Directory Domain Services with a focus on Group Policy

Management

• Customer Migrations
• Security Standards / Security Baselines
• Anti-virus / Malware protection technologies

Desired Skills

• Office 365 Client Deployment / Migrations (including OneDrive)
• Microsoft Defender for Endpoint

Soft Skills

Driven and Customer Focused

Ability to work well under pressure

Proactive Attitude

Problem Solving

Excellent Communication – Verbal & Written

Independent and resourceful with minimal supervision

Team player

Take initiative

Certification / Training

• Microsoft 365 Certified : Modern Desktop Administrator Associate

Microsoft 365 Certified : Security Administrator Associate