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Jobs in Gurgaon, india

Last updated: 3 days ago
Customer Service and Sales (WFO)

Customer Service and Sales (WFO)

Cars24Gurugram, HR, IN
Quick Apply
Do you love delighting customers? Join our founding team that will change the ways cars are bought and sold in Australia!. As a Contact Centre Customer Service your biggest job will be to delight an...Show moreLast updated: 30+ days ago
  • Promoted
ReNew - Government Relations & Corporate Affairs Role

ReNew - Government Relations & Corporate Affairs Role

ReNew Power Private LimitedGurgaon, India
Job Description : Corporate Affairs and Government Gurugram ReNew, Indias leading decarbonisation solutions provider committed to powering a sustainable future, is seeking a s...Show moreLast updated: 17 days ago
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BirdAI - Account Based Marketing Specialist

BirdAI - Account Based Marketing Specialist

BirdeyeGurugram, India
About the Job : The ABM Specialist will support the day-to-day execution and optimization of our ABM programs, enabling f...Show moreLast updated: 6 days ago
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Government Relations and Corporate Affairs

Government Relations and Corporate Affairs

ReNewGurugram, Haryana, India
Job Description : Corporate Affairs and Government Relations.ReNew, India’s leading decarbonisation solutions provider committed to powering a sustainable future, is seeking a seasoned and proactiv...Show moreLast updated: 20 days ago
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Finance Associate

Finance Associate

RegisterKaroGurugram, Haryana, India
Experience Required : Freshers (0-6 months).As a Finance Associate, you will be responsible for handling financial compliance, statutory filings, and company incorporations.This role requires strong...Show moreLast updated: 20 days ago
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Advertisement Sales Specialist

Advertisement Sales Specialist

ConcentrixGurugram, Haryana, India
Key Responsibilities : • Proactive outreach to emerging content creators with intent to implement priority solutions.Identify & prioritize solution implementation opportunities in one-time engagemen...Show moreLast updated: 3 days ago
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Inside Sales Specialist

Inside Sales Specialist

Snyllo Éstetica - Laser Hair Reduction at HOMEGurugram, Haryana, India
Snyllo Éstetica offers Aesthetic services like laser hair reduction treatments, Fat loss treatments etc at your doorstep in India. The treatments are monitored by dermatologists, ensuring safe, trus...Show moreLast updated: 19 days ago
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Security and Loss Prevention Specialist INSLP

Security and Loss Prevention Specialist INSLP

AmazonGurgaon, Haryana, India
INSLP (Security & Loss Prevention) is hiring an SLP Specialist to support growth of the SLP MDR Concessions Abuse Program and help preventing losses via identification of abusive entity.The pro...Show moreLast updated: 11 days ago
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Brand Associate

Brand Associate

HealthKartGurugram, Haryana, India
Healthkart is India’s leading nutrition and supplement platform.Founded in March 2011 by Sameer Maheshwari, an IIT and Harvard Business School graduate, HealthKart offers a comprehensive range of p...Show moreLast updated: 20 days ago
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Corporate Sales Specialist

Corporate Sales Specialist

Policybazaar for BusinessGurugram, Haryana, India
What we are looking for in a candidate.Meeting with customers and assessing their Insurance requirements, capture key.Ability to maintain a sales tracker / future pipeline. Network and engage with CFO...Show moreLast updated: 3 days ago
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FICO Consultant

FICO Consultant

NIITGurugram, Haryana, India
At NIIT Managed Training Services, we’re transforming the way the world learns, for the better.That’s why the world’s best-run learning functions across 30 countries trust us with their learning an...Show moreLast updated: 20 days ago
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Axtria - Specialist - Direct Sales

Axtria - Specialist - Direct Sales

Axtria - Ingenious InsightsGurgaon, India
Direct Sales Specialist About Axtria : Axtria is a global provider of award-winning cloud software and data analytics to the life scienc...Show moreLast updated: 3 days ago
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Odoo ERP Consultant

Odoo ERP Consultant

Target IntegrationGurgaon
Role Description : We are seeking a highly skilled Senior Odoo ERP Consultant to join our team.This is a full-time on-site role at Target Integration, where you will be respons...Show moreLast updated: 30+ days ago
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Trinity - Associate Consultant - Generative AI

Trinity - Associate Consultant - Generative AI

TRINITYPARTNERS INDIA LLPGurugram
Key Skills : Python, machine Learning, Deep Learning (Neural Networks, RNN, LSTM, Transformer) , Good Understanding of NLP, Transformer models and th...Show moreLast updated: 27 days ago
GEN AI Consultant

GEN AI Consultant

Overture RedeGurgaon, MH, in
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Python core programing, AI,ML, GenAI tools Cloud : Azure / AWS.Design and deliver cutting-edge AI systems to solve some of our clients’ most challenging business problems. Software development utilizi...Show moreLast updated: 13 days ago
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Kreeva - CRM Consultant

Kreeva - CRM Consultant

KreevaGurgaon, India
Overview : KREEVA (Kanodia Real Estate Venture Arm) Our History Much like heroes in epics and myths, the Kanodia Group came from unassuming beginnings...Show moreLast updated: 30+ days ago
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E-commerce Associate

E-commerce Associate

InnovistGurugram, Haryana, India
Grow sales on the marketplace channels to meet overarching company goals.Product listing on Amazon (India / International markets). Maintenance of product hygiene on Amazon like variant creation, tick...Show moreLast updated: 8 days ago
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HR coordinator

HR coordinator

SalaryBoxGurugram, Haryana, India
Job Description : HR Coordinator.As an HR Coordinator you will play a pivotal role in the efficient functioning of our human resources department. You will be responsible for coordinating HR policies...Show moreLast updated: 11 days ago
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Satin Neo Dimensions - Client Services Specialist

Satin Neo Dimensions - Client Services Specialist

Satin Neo DimensionsGurugram, India
Support the strategic definition and configuration of optimal solutions that address clients' needs and objectives through collaboration with our clients and other internal teams such as Sales...Show moreLast updated: 18 days ago
  • Promoted
DGM / GM – Power Electronics (Solar Projects)

DGM / GM – Power Electronics (Solar Projects)

ACME GroupGurugram, Haryana, India
ACME Group is seeking a dynamic, strategic, and technically proficient AGM / DGM / GM – Power Electronics to lead and oversee the design, optimization, and integration of power electronics systems for ...Show moreLast updated: 20 days ago
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Customer Service and Sales (WFO)

Customer Service and Sales (WFO)

Cars24Gurugram, HR, IN
30+ days ago
Job type
  • Quick Apply
Job description

Contact Centre Specialist

About the role

Do you love delighting customers? Join our founding team that will change the ways cars are bought and sold in Australia!

As a Contact Centre Customer Service your biggest job will be to delight and amaze our customers when you are responding to them, as they research cars, buy them, or need pre-sales and post-sales support. You will be supported by an enthusiastic, energetic team of people who are also customer-first, and you will receive all the necessary training you need to succeed in this role. We are looking for people with a genuine passion for customer service and sales first and foremost - coupled with a positive outlook, and proactive “can-do” attitude. You will need a great phone manner and excellent email, chat and social media skills. This role will require weekend and after hours work based on a rotating roster.

Responsibilities :

  • Be the face and voice of Cars24 to our customers when speaking with them
  • Go above and beyond to delight and amaze our customers, with a warm attitude, exceptional communication skills and a highly professional demeanour - so much so that they would want to tell their friends all about their experience with Cars24
  • Be able to build trust with your customers by being responsive, reliable and communicative, and proactively help resolve customer issues on the spot - no problem is too hard for you
  • Liaise closely with the customer operations team to ensure the right car is prepared for delivery
  • Liaise closely with the customer operations team and ensure all paperwork required to complete the sale is completed smoothly, with minimal hassle
  • Be willing to learn about the different buy / sell processes in every state
  • Be willing to learn how to explain various car features to customers; we will provide training to guide you
  • Help shape and support the development of customer-facing processes in our new business - we’re writing the playbook as we go
  • Customer satisfaction metrics will be your performance indicator

What you should have :

  • At least 2-3 years customer service and sales experience in a contact centre or well-known retail environment, where you also have engaged with customers over the phone, social media, email, live-chat or any other channels.
  • A customer champion outlook - you take seriously the role of being the voice of the customer within the organisation and nothing less than 100% satisfaction is good enough for you.
  • You’re a solid team player who is revving to do something different and be a part of a team that will change how cars are bought and sold in Australia
  • You’re aware of the highs and lows of start-up life, and are willing to be part of our journey and take on tasks that we might need your help with
  • Self-starter, autonomous - you proactively own your space and can act with minimal instruction. The tenacity and commitment to take us from start-up to scale-up.
  • A creative problem-solver, able to work outside of expectations and processes across the organisation to generate solutions for our customers.
  • Car knowledge (nice to have) - you know the ins and outs of most makes and models and can confidently answer any questions about it
  • You are flexible and are willing to work after hours and weekends, based on a rotating roster (6 : 30am - 3 : 30pm over 7 days a week).
  • What we offer in return :

  • Competitive pay : full-time salary at market rates, above award
  • Ground-up opportunity : build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
  • Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. Be a part of a fun, energetic team with a “can-do” attitude.