This job offer is not available in your country.

OnGrid - IT Support Engineer

OngridGurugram

14 days ago

Job description

About the Role :

We are seeking an experienced IT Support Specialist to join our team. The role involves providing technical assistance, maintaining IT systems, troubleshooting hardware / software issues, and ensuring smooth day-to-day IT operations. The ideal candidate should have strong problem-solving skills, excellent communication, and the ability to work independently as well as collaboratively with cross-functional teams.

Objectives of this role :

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Handle business-critical IT tasks and system improvements
Enable faster and smarter business processes and employee productivity
Research and evaluate emerging technologies, hardware, and software
Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace

Responsibilities :

Install, configure, and support workstation software, hardware, printers, and phones

Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy

Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly

Implement applications and software upgrades and troubleshoot any performance issues

Train employees in using software and hardware, and provide technical support when needed

(ref : hirist.tech)

Create a job alert for this search

It Support Engineer • Gurugram