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Product Marketing Intern

Product Marketing Intern

ConfidentialMumbai, India
30+ days ago
Job description

About RADIUS

VIS Networks is a technology-driven company dedicated to transforming customer experiences through innovative communication solutions. Our flagship product,  RADIUS  – an  Omnichannel Interaction System  – enables businesses to manage customer engagement across voice, chat, email, social, and more from a unified platform.

Role Overview

As a  Product Marketing Intern , you'll work at the intersection of product, marketing, and customer success. You'll help craft compelling messaging, support go-to-market plans, build customer education content, gather insights, and coordinate advocacy initiatives.

This is a great opportunity for someone early in their marketing career who loves storytelling, research, and bringing products to life in the SaaS space.

Key Responsibilities

Product Positioning & Messaging

  • Assist in developing clear, compelling messaging and value propositions for new and existing product features.
  • Draft customer-facing copy for website pages, landing pages, blogs, emails, and other marketing assets.

Customer Education & Adoption

  • Collaborate with Product and Customer Success teams to create onboarding materials, how-to guides, product walkthroughs, and webinars that help customers get the most value from RADIUS.

    • Customer Insights & Research

  • Help gather and analyze customer feedback through surveys, reviews, and interviews.
  • Use insights to refine messaging and share findings with internal teams to influence product improvements.

    • Customer Advocacy & Success Stories

  • Support the development of customer testimonials, case studies, and reviews that showcase product value.
  • Assist with coordinating customer events, roundtables, or webinars that highlight customer success.

    • Go-to-Market Support

  • Help plan and execute feature launches and product campaigns across multiple channels.
  • Support Sales and Customer Success teams with enablement content such as pitch decks, battle cards, FAQs, and product one-pagers.

    • Performance & Collaboration

  • Track and report on the performance of product marketing activities (e.g., engagement, adoption metrics).
  • Work cross-functionally with the Product, Sales, Customer Success, Content, and Design teams to ensure alignment.

    • Requirements

  • Strong written and verbal communication skills with the ability to turn complex ideas into clear messaging.
  • Basic understanding of SaaS or enterprise software is a plus.
  • Comfort with conducting research and using customer insights to inform marketing activities.
  • Collaborative, self-motivated, and eager to learn.
  • Familiarity with tools like CRM systems, email marketing, or CMS platforms is a plus.

    • Preferred Qualifications

  • MBA or master's degree in marketing, business, or a related field is a plus.
  • Experience creating customer education content such as videos, how-to guides, or webinars.
  • Awareness of competitive analysis and market research basics.

    • Why Join Us

  • Be part of an innovative team shaping the future of customer experience.
  • Work with a cutting-edge SaaS product trusted by global brands.
  • Gain broad exposure to product, marketing, sales, and customer success.
  • Develop versatile skills in positioning, messaging, research, and go-to-market execution.
  • Grow your career in a collaborative, supportive, and growth-driven environment.

    • Ready to help bring our product story to life and grow with us Apply : https : / / radius-ois.ai / career / product-marketing-associate /

    Skills Required

    Email Marketing, Saas, Crm Systems

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