Chief of Staff – General Manager, Chairperson’s Office

Job Title - Chief of Staff – General Manager, Chairperson’s Office

Organisation : Satyarthi Movement for Global Compassion (SMGC)

Location : New Delhi, India

Reports to : Chairperson

Type : Full-time

About Satyarthi Movement for Global Compassion (SMGC)

Satyarthi Movement for Global Compassion (SMGC), founded by Nobel Peace Laureate Kailash Satyarthi, is a global movement that champions compassion as a driving force for action and transformation. Its mission is to build a world rooted in justice, equality, peace, and sustainability through compassionate leadership and action across all areas of life.

SMGC’s core principle is that compassion is not a soft emotion - it is a powerful force, borne from feeling another’s suffering as one’s own and taking mindful action to end that suffering.

SMGC has three verticals :

SMGC Ignite : Fostering compassion through learning and leadership programs anchored in the Satyarthi Compassion Quotient™ with a focus on systemic and sustainable problem-solving.

SMGC Impact : Catalyzing grassroots transformation by empowering children, youth, and women with a focus on democratic participation and collective action.

SMGC Inspire : Driving meaningful dialogue through conferences and conversations with Nobel Laureates, changemakers, thought leaders, and community voices from across the globe.

Role Overview

The Chief of Staff – General Manager, Chairperson’s Office is the operational anchor and command point for all activities related to the Chairperson’s professional, institutional, and personal engagements.

This role demands a hands-on leader who can bring order, discipline, and proactive structure to a fast-moving, high-stakes environment. The Chief of Staff ensures that every engagement, meeting, journey, communication, and commitment of the Chairperson is executed with precision, professionalism, and foresight.

You will oversee end-to-end planning and logistics, coordinate multi-institutional teams, and maintain operational excellence across the Chairperson’s ecosystem. You will also serve as the Chairperson’s travel lead, protocol officer, and command hub, ensuring readiness, accuracy, and flawless follow-through at all times.

Key Responsibilities

Operational Leadership

Oversee the daily functioning of the Chairperson’s Office, ensuring alignment, punctuality, and clarity of roles.

Supervise, guide, and discipline staff to meet high standards of delivery, decorum, and professionalism.

Establish and enforce clear systems for scheduling, task tracking, reporting, and accountability.

Ensure all correspondence, briefs, and documents reaching the Chairperson are well-prepared and concise.

Travel, Logistics & Protocol Management.

Plan, coordinate, and personally oversee all logistics for national and international travel, including itineraries, accommodation, transport, security, and protocol.

Ensure all background materials, briefings, and logistics are ready well in advance of travel.

Travel with the Chairperson as required to supervise on-ground execution and manage contingencies.

Liaise with hosts, embassies, government agencies, and institutional partners to ensure flawless coordination.

Coordination & Follow-up

Ensure decisions, commitments, and instructions from the Chairperson are tracked and followed through by concerned teams.

Act as the single point of contact between the Chairperson and all internal teams, filtering and prioritizing requests.

Monitor task completion and deadlines across the Office, identifying and resolving bottlenecks.

Staff Management & Performance Oversight

Supervise Executive Assistants, Communications, PR, Strategy, and Documentation personnel within the Chairperson’s Office.

Set clear goals, roles, and reporting structures; hold the team accountable for timely and quality outputs.

Regularly review and streamline internal processes, eliminating inefficiencies and redundancies.

Coach and mentor team members to enhance professionalism and responsiveness.

Event & Engagement Oversight

Oversee planning and execution of high-level meetings, conferences, and events involving the Chairperson.

Ensure all briefing documents, speaking notes, and schedules are accurate and ready on time.

Handle on-site coordination during key events, ensuring protocol, comfort, and impact.

Represent the Chairperson’s Office to external partners or delegations as required.

Confidentiality & Discretion

Maintain the highest standards of confidentiality in handling personal, political, or institutional information.

Serve as the custodian of sensitive documents and ensure proper documentation, archiving, and communication channels.

Key Deliverables

Seamless coordination of the Chairperson’s day-to-day, travel, and official engagements.

Improved discipline, accountability, and efficiency across the Chairperson’s Office.

Timely delivery of all preparatory materials and follow-ups for Chairperson’s meetings and trips.

Streamlined communication and alignment between the Chairperson’s Office and associated organizations.

A professional, responsive, and reliable support structure for the Chairperson’s operations.

Making Notes of Meetings of CP with Dignitaries while he is travelling with him ; and make notes of other important leads gathered during visits including contact details.

Qualifications

Essential :

7-8 years of experience in high-level executive operations, protocol, or office management in government, corporate, or non-profit sectors.

Demonstrated ability to manage complex logistics and stakeholder coordination.

Proven track record of leading a small, high-performing team.

Strong communication and written skills in English; proficiency in Hindi desirable.

Willingness to travel extensively and work irregular hours when required.

Preferred :

Prior experience working with a senior dignitary, CEO, diplomat, or public leader.

Background in event management, executive coordination, or military / disciplinary institutions (a plus).

Degree in Management, Public Administration, International Relations, or related field.

Compensation

Competitive within India’s philanthropy / social impact sector, remuneration commensurate with experience.

How to Apply

Please fill out the application form by clicking on this link : https : / / forms.gle / Fmzi6FCHFN1Q5ftPA

Applications will also be accepted directly via LinkedIn. Alternatively, email recruitment@satyarthimovement.org with your CV and Cover Letter.