Skillset : ServiceNow Lead / Architect.
Experience : 7 - 10 Years.
Relevant Experience : 5+ Years.
Job Description Lead :
The incumbent should have an overall experience of 7 -9 years in engineering & development role with 5 years specific to specific to ServiceNow software suite, in the below technical areas :
- Good Understanding of development and implementation of "as a service" and cloud platforms and products.
- Experience of Development of Customized SaaS Platforms.
- Previous experience implementing and configuring the ServiceNow software suite in one or more of the following modules : Incident Management, Problem Management, Request Management, Change Management, Performance Analytics, Asset Management, Release Management, Asset Management, IT Cost Management, Discovery, Orchestration, ITOM.
- ServiceNow Developer-level training and / or equivalent hands-on experience.
- In-depth understanding and hands-on application of Service Management business processes.
- ITIL / ITOM knowledge is a plus.
- Good understanding of the ServiceNow Data Model High-level understanding of the ServiceNow integration (with other systems / applications) architecture, in particular API's.
- Capable of managing own workload as well as planning / directing the activities of others.
- Includes work planning, creation of status reports, managing project financials, etc.
- Experience working with a diverse functional and technical team on multiple concurrent streams / tracks of work.
- Ability to review / interpret / refine requests from the business community and translate them into functional and technical requirements which can be estimated for complexity and then queued for implementation.
- Has experience functioning as a Senior developer / Lead role in multiple ServiceNow implementations.
- Ability to build & present solutions & proposals to global clients.
- Possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality.
Job Description Architect :
Minimum 7 yrs in service now is required for an architect role.Implementation experience on more than one module like ITSM, ITOM, HRSD, CSM etc.Experience integrations and should have integrated at least 10+ tools with ServiceNow.Experience in Flow Designer.Should be hands on developer as well.Experience in managing ServiceNow Partnership(ref : hirist.tech)