Technical Account ManagerKrisAtWork • Tirupati, IN
No longer accepting applications
Technical Account Manager
KrisAtWork • Tirupati, IN
12 hours ago
Job descriptionLead customers through adoption of new features, use-cases, and modules across different teams, regions, and business units. Be hands-on with the platform; stay current on product capabilities, integrations, and AI-driven enhancements. Proactively identify efficiency gains, automation opportunities, and configuration improvements to drive increased usage and ROI. Support onboarding, configuration, integration validation, and rollout activities to ensure smooth technical implementation. Understand customer architecture, data flows, and system dependencies to advise on scalable, secure, and optimized setups. Coordinate with engineering, product, support, and services to resolve issues and influence roadmap priorities. Serve as the customer’s day-to-day strategic advisor and trusted technical partner. Build strong, multi-level relationships with senior stakeholders, end users, and technical teams. Develop internal champions who advocate for the platform and support expansion opportunities. Track and manage key performance indicators across adoption, consumption, value realization, and retention. Establish strong operational discipline with regular check-ins, executive business reviews, and early-warning risk management. Own renewal readiness and partner with Sales to identify upsell / cross-sell opportunities. Act as the internal voice of the customer, communicating needs, challenges, and enhancement requests to product and engineering teams. Partner cross-functionally to ensure seamless end-to-end experience across support, services, product, and sales. 3+ years in B2B SaaS account management, customer success, technical account management, and / or implementation roles. Strong understanding of web technologies, APIs, integrations, SaaS platforms, CRM, and / or social media technologies. Excellent communication, stakeholder management, and executive-level presentation skills. Strong analytical and problem-solving mindset; ability to derive insights, harmonize data, and build business cases. Skilled at breaking down complex issues, articulating technical concepts clearly, and driving structured resolutions. Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment. Passion for solving customer challenges, driving outcomes, and delivering exceptional customer experience. Experience with customer engagement platforms, Go-To-Market technologies or omni-channel digital tools is a plus. Bachelor's degree in a technical, engineering, or related discipline; advanced degree preferred. Hands-on familiarity with workflow tools, analytics, data visualisation, AI-driven solutions, and enterprise integrations. Multilingual abilities (French, German, Spanish, Japanese, etc.) are a plus. Flexibility to support North America time zones.
As a Technical Account Manager, you will own the end-to-end post-sales relationship and ensure customers realize maximum value from their investment. You will act as a trusted advisor, technical expert, and strategic partner, driving adoption, delivering measurable business outcomes, and ensuring long-term retention and expansion.
What You'll Do
Deliver Customer Value
- Develop a deep understanding of customer goals, workflows, and technical environments to map them to platform capabilities, best practices, and measurable business outcomes.
- Run value check-ins, business reviews, and optimization sessions to ensure customers consistently realize ROI.
- Provide consultative guidance, platform enablement, training, and solution recommendations to maximize value and improve end-user experience.
Drive Adoption & Platform Success
Lead Technical Implementation & Solution Delivery
Build Strategic Relationships & Champions
Manage Account Health & Governance
Advocate For The Customer
Who Are You & What Makes You Qualified
Create a job alert for this search
Technical Account Manager • Tirupati, IN
Related jobs
World Wide Technology Holding Co, LLC (WWT).Through our culture of innovation, we inspire, build and deliver business results, from idea to outcome.
Louis, WWT works closely with industry leaders su...Show more)
Oracle Technical Project Manager – (cost accounting) (Remote Contract Opportunity)
World Wide Technology • Tirupati, IN
Remote
Last updated: 4 days ago • Promoted
Technical Account Manager
Baldor Technologies Private Limited (IDfy) • tirupati, andhra pradesh, in
IDfy is Asia’s leading TrustStack, trusted by the best, with global expertise and enterprise-grade tech, we’re solving trust challenges, making compliance easy,fraud detection smarter, and onboardi...Show more
Last updated: 5 hours ago • Promoted • New!
Technical Services Manager
GenScript • tirupati, andhra pradesh, in
Coordinate accountteam to drive business growth by strengthening the service levelto customer.Develop technical solution / innovation for regionalkey account and distributors to address customer need...Show more
Last updated: 30+ days ago • Promoted
Customer Account Manager (CAM)
Tata Electronics • Tirupati, IN
Tata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group.The Tata Group operates in more than 100 countries across six continents, with the mission 'To improve the quality ...Show more
Last updated: 3 days ago • Promoted
Technical Project Manager
AxiaMetrics • Tirupati, IN
We need good project managers who are able to work offshore from anywhere including India.You will need to have strong PaCo for 4G / 5G on Nokia Cloud.
Its working on a telecomms project.Only apply if...Show more
Last updated: 30+ days ago • Promoted
Account Manager - Conversion Tracking
Geeks of Digital • Tirupati, IN
Geeks Of Digital is a remote-first marketing measurement agency committed to helping businesses achieve measurable and scalable ROI through data-driven insights.
Specializing in comprehensive market...Show more
Last updated: 3 days ago • Promoted
Technical Project Manager
Newpage Solutions • Tirupati, IN
Location : Remote | Type : Contract.Newpage Solutions is a global digital health innovation company helping people live longer, healthier lives.
We partner with life sciences organizations—including p...Show more
Last updated: 18 days ago • Promoted
Account Manager
Randstad Enterprise • Tirupati, IN
Our team is a group of talented and dedicated professionals who are passionate about our work and committed to delivering exceptional results.
We are a close-knit group that values collaboration, op...Show more
Last updated: 3 days ago • Promoted
Key Account Manager
CloudEagle.ai • Tirupati, IN
CloudEagle helps finance, operations & IT teams save on software spend and helps streamline the renewal and buying process.
We have helped several companies like Iceye, Wefunder, Armory save 10-30% ...Show more
Last updated: 2 hours ago • Promoted • New!
Technical Project Manager
Roro • Tirupati, IN
Roro is a product innovation studio specializing in rapid product development powered by AI tools.We build AI, IoT, mobile, and web solutions quickly and affordably.
Our small team collaborates on p...Show more
Last updated: 30+ days ago • Promoted
Technical Account Manager
KrisAtWork • tirupati, andhra pradesh, in
As a Technical Account Manager, you will own the end-to-end post-sales relationship and ensure customers realize maximum value from their investment.
You will act as a trusted advisor, technical exp...Show more
Last updated: 5 hours ago • Promoted • New!
Account Manager - Global AI Powered Tech Talent Startup
SkillsCapital • Tirupati, IN
Are you great at building relationships, solving client problems, and keeping things moving without dropping the ball? Do you thrive in a culture where ownership, accountability, and delivering res...Show more
Last updated: 3 days ago • Promoted
Technical Project Manager (Kochi) (10+yrs)
Qubryx • Tirupati, IN
Job Title : Technical Project Manager.We’re hiring a Technical Project Manager who codes, architects, or builds.This is not a passive coordination role.
We need someone who can design solutions, writ...Show more
Last updated: 30+ days ago • Promoted
Account Manager - IT and technical Staffing / solutions ( India )
Redolent, Inc • Tirupati, IN
TITLE : Account Manager - IT and technical Staffing / solutions ( INDIA ).Ahmedabad / Bangalore / Hyderabad / Pune can be preferred.
Compensation : Good base + Incentives.IT and technical staffing solutions t...Show more
Last updated: 2 days ago • Promoted
Technical Project Manager
Branch International • Tirupati, IN
Branch is a leading AI-based lending fintech with 50M+ downloads across India and Africa.We use alternative data to reach millions of people that are largely excluded from the financial sector.Head...Show more
Last updated: 20 days ago • Promoted
Technical Solutions Manager
Lumileds • Tirupati, IN
Lumileds International is a global leader in LED technology, innovation, and solutions for the automotive, display, illumination, mobile, and other markets where light sources are essential.Our app...Show more
Last updated: 1 day ago • Promoted
Technical Product Manager - Ad Tech
Huxley • Tirupati, IN
We are a global team managing advanced advertising technology platforms that support large-scale digital marketing operations.
Our organization spans multiple countries and focuses on delivering dat...Show more
Last updated: 3 days ago • Promoted
Technical Program Manager
LifeCell International Pvt.Ltd • Tirupati, IN
We’re hiring a Technical Program Manager with 7+ years of experience in software development and system implementation, and hands-on expertise in Zoho Books.
This role is perfect for someone who can...Show more
Last updated: 18 days ago • Promoted