Cluster Manager

Company Description

SK Finance Ltd is a Middle Layer NBFC celebrating over 30 years of financial excellence. Operating mainly in rural and semi-urban areas of North, West, and Central India, the company offers vehicle loans, small business loans, and personal loans. With operations in 12 states and Union territories, over 650 branches, and more than 12,000 employees, SK Finance Ltd is committed to quality underwriting, innovation, and customer centricity. Backed by private equity funds such as Norwest Venture Partners, TPG Capital, Baring India, and Evolvence India, the company aims to positively impact society and views every customer as a valuable asset contributing to its growth.

Role Description

This is a full-time, on-site role for a Cluster Manager located in Bikaner. The Cluster Manager will oversee multiple branches within the assigned region, ensuring that they meet their operational, financial, and service goals. Responsibilities include managing branch operations, driving business growth, maintaining compliance with regulatory standards, and fostering a customer-centric culture. The Cluster Manager will also be responsible for developing and mentoring branch managers, ensuring high levels of employee performance and satisfaction.

Qualifications

• Experience in branch operations, financial management, and customer service
• Leadership skills, including the ability to mentor and develop staff
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Knowledge of regulatory compliance and operational standards
• Experience in the banking or financial services industry is a plus
• Bachelor's degree in Business Administration, Finance, or related field

Skills Required

Branch Operations, Financial Management, Customer Service, Regulatory Compliance