Human Resource Operations Advisor

We are looking for a contract professional to join our HR Services Delivery Center supporting EMEA HR Operations. The role focuses on employee query management, HR data accuracy, and end-to-end support across employee lifecycle processes.

Key Responsibilities

• Handle and resolve employee and manager queries within defined SLA.
• Maintain accurate and updated HR data in systems like SAP, SuccessFactors, etc.
• Support Employee Life Cycle processes such as onboarding, benefits processing, transfers, rewards, and offboarding.
• Own and close data administration requests, including follow-ups for missing information and approvals.
• Adhere to Desktop Procedures / Knowledge Base for all transactions.
• Ensure strict compliance with Maker-Checker process and conduct regular data quality checks.
• Work with high data sensitivity, maintaining data privacy and confidentiality at all times.

Required Qualifications

Skills Required

Servicenow, Sla Management