Operations Customer Expert- AML / KYC

Job description

Job Title : AML / KYC Back Office Executive

Location : Malad, Mumbai (West / East)

Experience Required : 1 Year (Minimum)

Employment Type : Full-Time

Department : Compliance / Operations / Banking BPO

Shift : Day / Rotational (as per client or business need)

Job Description :

We are seeking a dedicated and detail-oriented AML / KYC Back Office Executive with 1 year of experience in the banking or financial services industry. This role is primarily non-voice / back-office and involves validating and processing KYC documents in line with AML compliance standards.

Role & responsibilities

• Review and process KYC documentation for new and existing clients
• Conduct initial and periodic due diligence as per client onboarding requirements
• Identify and escalate any suspicious activity or inconsistencies in client profiles
• Work with internal systems for verification, screening (World-Check, etc.), and approvals
• Maintain accurate and complete records in compliance with regulatory guidelines
• Coordinate with internal teams to resolve document or data discrepancies
• Ensure timely completion of assigned cases within SLA timelines
• Support in audit and compliance reviews as needed

Preferred candidate profile

Educational Qualification :

Please share cv over kashish.chopra2@teleperformance.com