Assistant Operations ManagerIdeal Multiplex Pvt. Ltd. • kolkata, India
No longer accepting applications
Assistant Operations Manager
Ideal Multiplex Pvt. Ltd. • kolkata, India
6 days ago
Job descriptionServe as a primary operational contact for tenants, addressing their concerns related to facilities, maintenance, and mall services promptly and professionally. Assist in the coordination of tenant move-ins / move-outs and store fit-outs, ensuring compliance with mall standards. Handle escalated customer inquiries and complaints on the floor, providing effective solutions to enhance the overall customer experience. Ensure full compliance with all safety, security, and statutory regulations (e.g., Fire Safety, ADA, OSHA). Assist in conducting regular emergency drills (fire, earthquake) and training for mall staff and security personnel. Monitor CCTV systems and security protocols to ensure a safe environment for shoppers and tenants. Maintain all operational logs, checklists, and documentation as per company policy. Work closely with the multiplex management team to ensure operational synergy, especially during peak hours, movie releases, and special events. Coordinate shared services like crowd management, HVAC, power, and common area cleaning for the multiplex zone. Assist the Mall Manager in preparing daily, weekly, and monthly operational reports. Monitor and control inventory of operational supplies and critical spare parts. Help manage the departmental budget and track operational expenses. Required : Minimum of 6 years of experience in mall operations, multiplex management, retail management, or a related hospitality / hospitality field. A Bachelor's Degree in any discipline is required. Additional certifications in Facility Management (e.g., CFM) or Health & Safety will be an advantage. Required : Minimum of 6 years of experience in mall operations, multiplex management, retail management, or a related hospitality / hospitality field.
1. Daily Operations & Facility Management :
- Oversee the day-to-day operational activities of the mall and multiplex, ensuring they run smoothly and efficiently.
- Conduct daily rounds to inspect common areas, parking facilities, restrooms, and the multiplex for cleanliness, maintenance, and safety issues.
- Supervise and coordinate with housekeeping, security, and maintenance teams to ensure adherence to service level agreements.
- Manage the work order system, ensuring timely resolution of all maintenance requests from tenants and internal departments.
2. Tenant & Customer Service Support :
3. Safety, Security & Compliance :
4. Multiplex Operations Coordination :
5. Administrative & Reporting :
6. Education :
7. Experience :
Create a job alert for this search
Operation Manager • kolkata, India
Related jobs
Manager - Operations
GoKhana • Kolkata, West Bengal, India
SOPs on day-to-day operations, attendance tracking, rostering, vendor management, client management, escalation matrix, cash management & reporting format.
Attend mandatory training sessions as & wh...Show more
Last updated: 12 days ago • Promoted
Assistant Sales Manager
Confidential • Kolkata, India
As an Assistant Manager - Operations (Sales), you will play a key role in driving sales operations, ensuring efficient processes, and maintaining high levels of customer and employee satisfaction.Y...Show more
Last updated: 25 days ago • Promoted
Revenue Operations Manager
Xshore • Kolkata, IN
We are seeking a data-driven and process-oriented.Revenue Operations Manager (RevOps Manager).CRM and email automation initiatives at Xshore.
This role is at the heart of our go-to-market operations...Show more
Last updated: 16 days ago • Promoted
Operations Manager
Spencer's Retail • Kolkata, West Bengal, India
Spencer’s is committed to providing exceptional service and quality products across its various retail formats.Our mission is to create a customer-centric shopping experience while fostering a cult...Show more
Last updated: 21 days ago • Promoted
Assistant Manager
TP • Kolkata, IN
Identify opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutions that meet their evolving needs.
Promote complementary telecom services such ...Show more
Last updated: 5 days ago • Promoted
Assistant Manager - Operations (Renewables)
Confidential • Kolkata, Mumbai
Support business planning for Wind Assets, by providing generation and revenue figures for the Khandke asset.Cluster Manager on projected generation & revenue figures and budget requirement for the...Show more
Last updated: 25 days ago • Promoted
Operations Manager
Confidential • Kolkata
Operations Managers (Freelancers).You will play a vital role in refining AI model behavior by evaluating and curating high-quality data.
If you are detail-oriented, reliable, and thrive in a fast-pa...Show more
Last updated: 30+ days ago • Promoted
Area Operations Manager
Confidential • Kolkata, Mumbai
Regional Operations Management : .Oversee day-to-day operations of the allocated region while maintaining quality procedures and standards.
Verify monthly budgets prepared by Assistant Operations Mana...Show more
Last updated: 21 days ago • Promoted
Assistant Manager Engineering & Maintenance
Confidential • Kolkata, Mumbai, Delhi NCR
Aster Medcity is seeking a dedicated.Assistant Manager – Engineering & Maintenance.The ideal candidate will support the management of the engineering and maintenance department, ensuring smooth ope...Show more
Last updated: 12 days ago • Promoted
State Head - Store Operations
Apna Mart • Kolkata, West Bengal, India
The State Head will architect and scale Apna Mart’s entire operations function—from store setup to 15‑minute delivery execution—ensuring seamless delivery, franchise performance, cost controls, and...Show more
Last updated: 5 days ago • Promoted
Anudip - Deputy Manager - Operations
Anudip Foundation • Kolkata, India
Operations Manager-Kolkata (Skill Development-Livelihood Project).The candidate must have over 10 years of experience in implementing Corporate CSR projects-Skill Development-Livelihood Project wit...Show more
Last updated: 30+ days ago • Promoted
Assistant Manager Outlet
Confidential • Kolkata, India
You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expec...Show more
Last updated: 15 days ago • Promoted
Operations Manager (Freelancer)
Confidential • Kolkata
We are seeking a highly skilled Operations Manager with exceptional problem-solving, organizational, and analytical reasoning abilities to join our freelance team.
In this fully remote role, you'll ...Show more
Last updated: 30+ days ago • Promoted
Assistant Supervisor
Confidential • Kolkata, India
Believers Community is dedicated to helping students, housewives, and young individuals achieve financial independence and personal growth.
Through entrepreneurship and skill-building opportunities,...Show more
Last updated: 19 days ago • Promoted
Assistant Manager - LMS
Emeritus • Kolkata, IN
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show more
Last updated: 30+ days ago • Promoted
Manager - Accounts & Operations
Confidential • Kolkata, India
We're looking for an experienced Manager to oversee accounts and operations at RQS Mining.This is a hands-on role where you'll be the key link between our factory, sales, accounts, and transport te...Show more
Last updated: 25 days ago • Promoted
Operations Manager / Ops Manager / International BPO
Confidential • Kolkata
Hiresquad Resources is seeking a highly skilled and experienced.We're looking for a seasoned leader who is currently serving as a Manager or Tenured Deputy Manager in an International BPO, with a p...Show more
Last updated: 30+ days ago • Promoted
Service Operations Manager (Head of Depot)
Confidential • Kolkata, India
We empower our people to stay resilient and relevant in a constantly changing world.We're looking for people who are always searching for creative ways to grow and learn.
People who want to make a r...Show more
Last updated: 9 days ago • Promoted