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Contact Point 360 - Head - Engineering - AI & CX Ecosystem

Contact Point 360 - Head - Engineering - AI & CX Ecosystem

ContactPoint 360Bangalore, India
2 days ago
Job description

What You'll Do :

  • Lead engineering teams across multiple AI SaaS products.
  • Own the technical roadmap and architecture for scalability, security, and speed.
  • Ship products with fast execution and high reliability.
  • Be a client-facing leader, supporting enterprise presentations and technical discussions.
  • Recruit, mentor, and scale top engineering talent globally.
  • Drive innovation at the intersection of AI, automation, and CX.

What We Expect :

  • 10+ years of engineering leadership (Head / Director / VP level).
  • Deep understanding of AI / ML (NLP, LLMs, Generative AI, automation).
  • Strong track record building and shipping SaaS and cloud-native platforms.
  • Ability to scale teams across distributed geographies.
  • Clear, confident communicator with enterprise clients and executives.
  • Accountability-first mindset - no excuses, only results.

    • Why ContactPoint360 :

  • Work on products defining the future of CX + AI.
  • Join a fast-growing company with global scale and ambition.
  • Competitive compensation with performance incentives.
  • Opportunity to build and lead a world-class engineering culture.
  • A chance to be part of a company that doesn't just follow AI trends - it creates them.
  • This is not just another engineering leadership role.
  • It's your chance to help build one of the fastest-growing CX + AI companies in the world.

    • (ref : iimjobs.com)

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    Head Engineering • Bangalore, India