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▷ (Immediate Start) HCLTech Mega Walk-In Drive – O2C Dispute Management 9th to 11th Sept

▷ (Immediate Start) HCLTech Mega Walk-In Drive – O2C Dispute Management 9th to 11th Sept

HCLTechChennai, Tamil Nadu, India
12 days ago
Job description

HCLTech Mega Walk-In Drive – OTC Dispute Management | 4-8 Yrs Exp | Chennai

We are hiring experienced professionals for the role of at OTC Dispute Management HCLTech

Interview Location :

HCL Technologies Ltd, Tower 4 No. 602 / 3 / 138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119

️ Interview Date : 9th to 11th sept

⏰ Interview Time : 10 : 00 AM – 3 : 00 PM

Work Location : Chennai

HR SPOC : Harish. K

Experience Required : 4 -11 Years (only eligible)

Shift : US Shift

Notice Period : Immediate Joiner To 30 days

JOB Description

  • Lead resolution of high-value or complex disputes.
  • Act as a point of contact for escalations from analysts and associates.
  • Conduct deep-dive analyses on dispute drivers and financial impact.
  • Develop and refine SOPs based on evolving business needs.
  • Liaise with legal and compliance teams for sensitive cases.
  • Drive automation initiatives in dispute tracking and resolution.
  • Mentor junior team members and conduct quality reviews.
  • Represent the dispute team in cross-functional meetings.
  • Stakeholder Management – Handle escalations and communicate with senior stakeholders.
  • Advanced Reporting – Build and interpret complex dispute metrics.
  • Project Management – Lead initiatives to reduce dispute cycle time.
  • Compliance Expertise – Navigate legal and regulatory frameworks.
  • Mentorship – Guide junior team members and review their work.
  • Tool Proficiency – Use ERP / CRM systems (e.g., SAP, Oracle) for dispute tracking.
  • Change Management – Support implementation of new policies or tools.
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Immediate Start • Chennai, Tamil Nadu, India

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