Accelleron - Project Specialist - SAP Platform

Description :

We are seeking a Project Specialist to join our Central Operations team in Vadodara.

In this role, you will provide comprehensive support to global projects for service operations, with a focus on Order to Cash (O2C) and Contract to Cash (C2C) management processes, ensuring smooth execution, compliance, and efficiency.

You will collaborate closely with GPOs (Global process owners) , cross-functional teams across regions, contributing to ongoing projects, process improvements, and SAP S / 4HANA system enhancements.

In this position, you will report to the Division Support Manager within the Central Operations Team.

Key Responsibilities :

• Analyse and prioritize change requests in O2C and C2C processes.
• Provide project support for O2C / C2C initiatives linked to other projects such as, spare part pricing condition, e-invoicing, tax clean-up, service requests and O2C and C2C form changes.
• Enhancement of special processes such as warranty, return orders, intercompany processes, down payments, scrap handling, etc.
• Identify process pain points through feedback and ticket monitoring, defining improvement initiatives.
• Create user manuals, develop process documentation, and maintain process mapping in Signavio.
• Monitor and support SAP upgrades related to sales and service processes.
• Ensure compliance with global standards and contribute to continuous improvement in O2C operations.
• Other topics linked to these processes, such as webinars, user acceptance testing, SAP upgrade and process changes newsletters.
• Other tasks based on requirements.

Your Background :

(ref : hirist.tech)