Travel Expense and Corporate Card Administration Process Expert & Transformation lead

We are seeking a Global Process Expert to lead the end-to-end design, governance, and continuous improvement of the Travel Expense Management and Corporate Card Administration processes globally. This strategic role is responsible for establishing standardized, efficient, and compliant global policies and processes, while ensuring optimal user experience and cost effectiveness. The successful candidate will bring strong SAP Concur expertise , a background in global Travel Expense operations , and experience managing Corporate Card programs.

Your responsibilities :

• Define, own, and continuously optimize the global Travel Expense Management and Corporate Card Administration process landscape across all business units and geographies.
• Develop and maintain a global process framework, including policy alignment, process documentation, internal controls, SLAs, and KPIs.
• Serve as the strategic point of contact and decision-maker for all matters related to T&E and card administration processes globally.
• Establish global governance to ensure adherence to company policies, local tax laws, and regulatory requirements.
• Partner with Internal Audit, Compliance, and Legal to assess and mitigate risks in the T&E and card ecosystem.
• Ensure robust audit readiness and policy enforcement mechanisms across the organization.
• Act as SAP Concur process and product expert, ensuring optimal configuration, user experience, integration, and ongoing system enhancements.
• Collaborate with IT and external vendors to manage system changes, releases, and issue resolution.
• Own global rollout and change management strategies related to T&E and card tools.
• Lead the design and governance of the Corporate Card program, including card issuance, limits, usage policies, and exception handling.
• Liaise with banking and financial partners to manage global card programs, including monitoring service levels and contractual obligations.
• Oversee reconciliation, fraud monitoring, and dispute resolution processes in partnership with Finance and Treasury.
• Lead end-to-end Request for Proposal (RFP) processes for selection or renewal of T&E platforms, card providers, or expense auditing partners.
• Define and track KPIs, SLAs, and performance metrics for T&E and card-related processes globally.
• Identify process gaps and lead continuous improvement initiatives using Lean / Six Sigma or similar methodologies.
• Drive automation, self-service, and digitalization of expense management and card administration functions.

Our requirements :

Our offer :

Skills Required

policy design, Process Management, Compliance Management, Expense Management, Lean Six Sigma