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Student Representative

Student Representative

PW (PhysicsWallah)Jaipur, Republic Of India, IN
12 hours ago
Job description

🚨 We’re Hiring : Student Support Member | PhysicsWallah Gurukulam – Jaipur Vidyapeeth 🚨

📍 Location : Jaipur Vidyapeeth

💼 Type : Full-Time (Work from Office)

Are you passionate about guiding and supporting students in their academic journey? Join PhysicsWallah Gurukulam , where we nurture learning with care, commitment, and excellence.

We’re looking for a Student Support Member who can deliver exceptional service, ensure smooth query resolution, and help students make the most of their educational experience.

🔹 What You’ll Do

  • Interact with students visiting the support center—addressing queries and concerns with empathy and professionalism.
  • Resolve issues promptly through in-person interactions and phone calls.
  • Follow standard operating procedures (SOPs) to maintain service consistency and quality.
  • Communicate effectively in English (verbal & written) with students, faculty, and staff.
  • Document every interaction accurately for quality assurance.
  • Collaborate with the team to share best practices and continuously improve support processes.
  • Participate in ongoing training and development programs to stay updated and efficient.
  • Collect and share student feedback to enhance the overall experience.

🔹 What We’re Looking For

  • Bachelor’s degree in any stream.
  • Strong communication and problem-solving skills.
  • Proficiency in MS Office and familiarity with ticketing tools (e.G., Freshdesk).
  • A student-first mindset with a commitment to delivering high-quality service.
  • Prior experience in support or customer service roles (preferred).
  • Knowledge of the local language is an added advantage.

    • 🔹 Why Join Us

  • Competitive salary + performance-based incentives.
  • Growth and learning opportunities within a leading educational brand.
  • Supportive, collaborative, and mission-driven work environment.

    • ✨ If you’re enthusiastic about helping students succeed and thrive, we’d love to have you on our team!

    📧 Apply directly on this post or share your resume at : priya.bhalla@pw.live

    Subject Line : Application for Student Support Member – Jaipur Vidyapeeth

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    Student • Jaipur, Republic Of India, IN