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Assistant Manager - Salesforce Admin

Assistant Manager - Salesforce Admin

ConfidentialMumbai
30+ days ago
Job description

Salesforce Administrator : We are seeking a skilled  Salesforce Administrator  to manage and optimize our CRM at  Zycus , a global leader in AI-driven procurement technology. You will play a key role in evolving our Salesforce ecosystem to enhance sales and revenue operations. Beyond system management, this role requires strategic business intelligence to refine sales motions. The ideal candidate has deep expertise in  Salesforce CRM (SFDC Sales Cloud)  and a strong understanding of  sales processes and revenue operations .

Key ResponsibilitiesCRM Administration & Automation (Salesforce)

  • Serve as the primary  Salesforce administrator , managing custom objects, fields, workflows, and automation rules.
  • Create and optimize  reports & dashboards  to provide visibility into pipeline, sales performance, and business impact.
  • Design and implement  CRM automation  to streamline sales processes and improve efficiency.
  • Maintain  data hygiene  and lead a  data enrichment strategy  using relevant tools.
  • Support  sales qualification and scoring models , ensuring alignment with sales teams.
  • Enable seamless integration of  CRM with other RevOps tools
  • . Revenue Operations & Business Intelligence
  • Support  Revenue Operations tools  like Clari, providing sales teams with real-time forecasting insights.
  • Develop  sales funnel analytics , monitoring conversion rates across MQL, SQL, SAL, and Closed Won / Lost stages.
  • Leverage CRM insights to identify  sales bottlenecks  and recommend process improvements.

Integrations & Data Management

  • Ensure seamless  integration between Salesforce and other RevOps tools .
  • Collaborate with IT and RevOps to implement  API-based integrations  between Salesforce and third-party platforms.
  • Drive  data standardization and enrichment  across platforms, ensuring clean and actionable insights.

    • Preffered Skills :

  • 3+ years of experience  in Salesforce CRM administration, preferably in  Enterprise SaaS .
  • Salesforce Admin Certificate
  • Deep expertise in Salesforce Sales Cloud  (Admin-level knowledge required).
  • Familiarity with  Clari, Demandbase, and other revenue intelligence tools  is a plus.
  • Strong understanding of  sales stages, lead scoring, and sales qualification models .
  • Ability to  integrate and orchestrate multiple tools , with basic  API knowledge .
  • Strategic mindset not just managing systems but aligning them to  sales and business goals .
  • Excellent  problem-solving skills, data-driven mindset , and ability to derive actionable insights.
  • Experience working  cross-functionally with sales, IT, and RevOps teams .

    • Why Join Us

  • High-impact role  in a fast-growing  Enterprise SaaS company .
  • Opportunity to work with a  cutting-edge sales tech stack .
  • Collaborative and data-driven culture with a focus on  innovation .
  • Competitive  salary, benefits, and career growth opportunities .

    • Skills Required

    Integration, Dashboards, Salesforce Admin, User Management, Custom Objects, Reports And Dashboards

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