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Linux / AIX admin L3 Engineer
Anicalls (Pty) LtdNot Specified, Delhi, India1 day ago
Job descriptionAble to diagnose and resolve problems quickly. Troubleshoot issues and outages Monitoring system performance and troubleshooting issues. Monitor performance and maintain systems according to requirements. User administration (setup and maintaining account) Set up accounts and workstations and set up security policies for users, including password and identity management. Provide technical subject matter expertise wherever required. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents, and work with respective teams / individuals to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Able to work on Knowledge acquisition and updates to related documents The ability and patience to communicate with a variety of interdisciplinary teams and users. Manage network servers and technology tools Ability to document system and changes. Adhere to and support ITIL and Best Practices.
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Engineer • Not Specified, Delhi, India
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