Customer Partner Relations SpecialistMagicindi • Hyderabad, Republic Of India, IN
Customer Partner Relations Specialist
Magicindi • Hyderabad, Republic Of India, IN
11 hours ago
Job descriptionDemonstrate strong enthusiasm and a dedicated work ethic while contributing in a fast-paced startup environment. Serve as the first point of contact for customers, partners, resolving queries on orders, deliveries, and product details. Conduct cold calling with customers and business partners, explaining offerings, business collaborations, operational support. Maintain consistent follow-ups to build long-term trust with customers and partners. Coordinate with suppliers, vendors, and internal teams to ensure accurate and timely order fulfillment. Provide partner support by resolving issues, streamlining communication, and ensuring smooth operations. Handle escalations with quick, smart decision-making to ensure customer satisfaction. Represent Magicindi in a professional, polite, and customer-friendly manner at all times. Chat support executive. Keep accurate records of communications, follow-ups, and resolutions. Strong communication skills in Telugu, English, Hindi (English spoken and written preferred). Outgoing, confident, and comfortable with cold calling and persuasive communication . Ability to think on your feet and make sound business decisions. Prior experience in customer support, telesales, or partner management is a plus. Highly organized, proactive, and able to manage multiple follow-ups effectively. Shows technical ability in working with business softwares. Be part of a fast-scaling e-commerce startup from the ground up. Work in a dynamic, remote-friendly environment . Gain hands-on experience in customer support, sales, partner management and technical operational skills. Opportunities to grow along with company’s success.
About Company
Founded in 2023, Magicindi is an e-commerce startup dedicated to serving the non-residential Indian community. We provide a curated selection of products and services designed to meet the diverse needs of our customers, combining cultural richness with seamless technology.
Experience Level
1 - 3 years
Job Quick Info
- Full Remote
- Contract : 1year
- Working hours : 2 : 00 PM – 10 : 00 PM IST
- Holiday : Wednesday
Salary
₹8,000 / month
Qualifications & Skills
We are seeking a Customer & Partner Relations Executive to join our fast-growing team at Magicindi. This role is perfect for someone who is confident, smart, talkative, and multilingual ( Telugu, English, Hindi) . You will represent our brand voice, handle customer queries, support business partners, and ensure smooth collaboration across all stakeholders.
Key Responsibilities
Qualifications & Skills
Why Join Magicindi?
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Customer Specialist • Hyderabad, Republic Of India, IN
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