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Account / Customer Development Manager

Account / Customer Development Manager

On The RocksShimoga, Republic Of India, IN
19 hours ago
Job description

#Hiring Alert!!!! Account / Customer Development Manager (FMCG)

Location : Hyderabad, India (Working with UK timings)

Salary : ₹6 – ₹10 LPA

Experience : 6–10 years in Account Management or Key Accounts Sales

Preferred Background : FMCG / Food / Retail / Supply Chain

Qualification : MBA (preferred)

About ON THE ROCKS

OTR Direct is a leading UK-based logistics and distribution company , connecting global FMCG brands with major retailers and customers across the UK.We manage a diverse portfolio of FMCG, frozen, and foodservice products — driving growth through innovation, operational excellence, and long-term partnerships. As we expand our India operations, we’re looking for a seasoned Account / Customer Development Manager to manage and grow key UK accounts, focusing on commercial performance, profitability, and customer satisfaction.

Purpose of the Role

The Account / Customer Development Manager will be responsible for managing centralized and key UK accounts end-to-end — ensuring seamless coordination between commercial, operations, and logistics teams. This role demands strong account ownership, business acumen, and a deep understanding of the FMCG or related industries.

Key Responsibilities

  • Own & Grow Key Accounts : Manage strategic UK accounts from onboarding to delivery and aftersales.
  • Drive Commercial Excellence : Negotiate and implement commercial agreements that deliver profitability and sustainable growth.
  • Expand Product Portfolio : Identify opportunities to introduce new SKUs and categories within existing customer bases.
  • Lead NPDs : Coordinate New Product Development and range expansion from concept to launch.
  • Build Client Relationships : Foster trust-based partnerships through proactive communication and reliable execution.
  • Operational Leadership : Oversee order flow, logistics coordination, delivery schedules, and payment cycles.
  • Business Insights : Track sales data, forecast trends, and prepare performance reports for leadership.

Who You Are

  • 7–10 years of experience in a similar role, preferably within FMCG / Food / Retail / Supply Chain industries
  • Proven track record in Key Account Management or Customer Development
  • Excellent commercial, negotiation, and stakeholder management skills
  • Strong analytical and problem-solving mindset with attention to detail
  • Demonstrated ability to manage end-to-end account operations
  • Experience working with or managing UK / European clients is a strong advantage
  • Self-motivated, proactive, and comfortable working in UK business hours
  • MBA (Marketing preferred)

    • Why Join Us

  • Work directly with UK-based brands and retailers
  • Be part of a fast-growing international FMCG business shaping the future of distribution
  • Enjoy autonomy, ownership, and opportunities to innovate
  • Competitive salary package – ₹6 to ₹10 LPA
  • Collaborative, growth-oriented culture with exposure to global operations

    • How to Apply

    Apply below or send your CV and a short cover letter (max 150 words) explaining why you’re the perfect fit for this role.

    Learn more about us : www.Otrdirect.Co.Uk

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    Account Manager • Shimoga, Republic Of India, IN