Customer Support Executive

About Trupeer

Trupeer.Ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT

Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the

platform is democratizing product content creation enabling anyone to instantly create

professional product videos and documentation for software. Similar to how Claude and

Cursor empower everyone to build software.

The platform is already trusted by 20,000+ teams, including Fortune 100 companies, Glean,

MIT, Accenture and more. Read here : Forbes feature.

Role : Customer Support Executive

We are looking for a proactive and empathetic Customer Support Executive to assist our

global customers, primarily based in the US. The ideal candidate should have excellent

communication skills, a strong grasp of support tools, and the ability to manage customer

queries with professionalism and care.

Key Responsibilities :

• Respond to customer queries via email, chat, and support tickets in a timely and

professional manner.

resolution.

Must-Have Skills :

US time zone.

and CRM tools.

Good to Have :

What We Offer :

team. Exposure to international client communication and modern support tools.