Regulatory Compliance Manager

ROLE SUMMARY

Ensure Regulatory compliances and handle Government Affairs

KEY DUTIES AND RESPONSIBILITIES

• Legal expertise in Media & Entertainment industry. We prefer a person with experience in Broadcasting sector or who has worked with a Law firm handling Broadcasting issues.
• Interact and be a bridge between Tata Play and TRAI, MIB, DoT, Industry bodies
• Conversant with issues to meet and explain company’s position to various Regulatory Authorities- MIB, TRAI, DoT, WPC, NOCC and others
• Responding to correspondences and queries from and to Regulatory Authorities – MIB, TRAI, WPC, NOCC and others
• Ensuring timely and regulatory consistent response to MIB / TRAI Customer complaints and monitoring and managing the quality levels of the LPO handling these complaints
• Researching and providing inputs on the various sectoral consultation papers issued by TRAI.
• Interacting with relevant cross-function teams to obtain inputs for the response.
• Manage workflow for consumer related grievances
• Collaborate with several internal / external stakeholders and rapidly respond to all consumer grievances received
• Analysis of regulatory data submitted to statutory authorities
• Pro-active management of various statutory timelines and corresponding actions
• Keen interest in identifying systemic / procedural inefficiencies and working with cross-function teams for the process change.
• Identify process out-sourcing opportunities and thereafter interact with relevant internal teams for operationalizing the same

TECHNICAL COMPETENCIES

EDUCATION

B.A. LLB. with 6 yrs plus experience