Sales Team Lead

Job Description

Work Timings: 10:00 AM – 7:00 PM
Working Days: Monday to Saturday, excluding public holidays
Work Mode: Work from Office
Location: IIDE Corporate Office, Lower Parel
Reports to: Manager – Sales

About IIDE

IIDE is India’s most trusted digital marketing business school, offering government-recized online, offline, and postgraduate programs. We empower students, graduates, and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape.

About the Role

As a Sales Team Lead at IIDE, you will be responsible for leading a small team of sales counselors and driving enrollment targets for our programs. You will play a hands-on role in sales execution while supporting team performance through coaching, daily monitoring, and process adherence. This role is ideal for a sales professional with strong people management skills, a data-driven mindset, and the ability to balance individual contribution with team leadership.

What You’ll Do

Sales Target Achievement & Execution

• Achieve assigned individual and team enrollment and revenue targets.
  

• Drive lead conversion through active calling, follow-ups, and deal closures.
  

• Monitor lead aging and ensure timely follow-ups by team members.
  

• Maintain hygiene and accuracy across the sales funnel.
  

Sales Process Execution & Improvement

• Execute sales strategies and campaigns as defined by sales leadership.
  

• Support cross-selling and upselling initiatives within the team.
  

• Share regular feedback on lead quality, student behaviour, and market trends.
  

• Ensure consistent and effective usage of CRM tools by the team.
  

Team Supervision & Coaching

• Lead, guide, and motivate a team of 5–10 sales counselors.
  

• Conduct regular coaching sessions on call quality, pitching, objection handling, and closures.
  

• Set daily and weekly activity goals and track individual performance.
  

• Support onboarding and training of new team members.
  

Reporting & Quality Control

• Track and report key performance metrics including conversions, productivity, and revenue.
  

• Conduct call audits and quality checks to maintain sales standards.
  

• Ensure proper lead allocation and utilisation through regular CRM audits.
  

Collaboration & Support

• Work closely with marketing teams to improve lead conversion and campaign outcomes.
  

• Contribute to continuous improvements in sales processes and team productivity.
  

• Take on additional responsibilities as assigned by sales leadership.
  

Requirements

Who You Are

Must-Have:

• Minimum 4–6 years of experience in sales, preferably in EdTech, education, or service-based industries.
  

• At least 1–2 years of experience leading or mentoring a sales team.
  

• Strong understanding of sales funnels, conversion metrics, and pipeline management.
  

• Excellent communication, coaching, and people management skills.
  

• Proficiency in MS Office and CRM tools (Salesforce, HubSpot, LeadSquared, etc.).
  

• Strong objection handling and negotiation abilities.
  

Should Have:

• Experience executing sales strategies and meeting aggressive targets.
  

• Ability to analyse performance data and create actionable insights.
  

• Familiarity with sales automation tools and reporting dashboards.
  

Nice to Have:

• Exposure to cross-functional collaboration with marketing or operations teams.
  

• Experience working in high-volume telesales environments.
  

• Certifications or training in sales leadership or team management.
  

Requirements
Skills & Requirements: - 1 - 7 years of experience in academic counseling / sales / admissions (edtech preferred). - Strong communication & presentation skills (English proficiency a must). - Proven track record of meeting & exceeding sales/ conversion targets. - Ability to handle student objections and build trust through consultative counseling. - Target-driven, with strong follow-up and closing skills. - Proficiency in CRM tools, Google Suite. - Passion for education and guiding students in making career choices.