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Customer Relationship Associate Mumbai

N Human Resources & Management SystemsMumbai, Maharashtra, India

30+ days ago

Job description

Customer Relationship Associate

Location : Thane Mumbai

Experience : Minimum 2 Years

Mode : Onsite Fulltime Permanent

Company : Environmental Services / Sustainability

Role Overview :

We are looking for a dynamic and customeroriented female candidate for the role of Customer Relationship Executive . The ideal candidate will play a key role in ensuring customer satisfaction and will serve as the bridge between our company and our valued customers.

Key Responsibilities :

Serve as the primary point of contact for customers ensuring a seamless postsales experience.
Provide handson guidance and support to customers on application usage and product features .
Address and resolve customer queries promptly and professionally.
Build strong relationships with customers to ensure continued satisfaction and retention.
Coordinate with internal teams to ensure smooth service delivery.
Gather customer feedback and work towards continuous improvement in service quality.

Requirements

Minimum 2 years of experience in customer relationship management or customer support.

Excellent communication and interpersonal skills .

Ability to handle customers with empathy patience and professionalism.

Proficiency in using mobile or webbased applications and guiding users through them.

Strong problemsolving abilities and a customerfirst mindset.

Fluency in English is required; proficiency in Marathi is preferred but not mandatory.

NOTE : Only female candidates are required.

Apply now at : Benefits

Be a part of a purposedriven organization promoting sustainability and ecoconscious living .

Opportunity to make a positive impact on the environment and society .

Collaborative and inclusive work environment.

Growth and learning opportunities in a dynamic startup culture.

Minimum 2 years of experience in customer relationship management or customer support. Excellent communication and interpersonal skills. Ability to handle customers with empathy, patience, and professionalism. Proficiency in using mobile or web-based applications and guiding users through them. Strong problem-solving abilities and a customer-first mindset. Fluency in English is required; proficiency in Marathi is preferred but not mandatory. NOTE : Only female candidates are required. Apply now at :

Key Skills

Close Protection,Accounting,IT Service Desk,Administration Support

Employment Type : Full Time

Experience : years

Vacancy : 1

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Customer Relationship Associate • Mumbai, Maharashtra, India