Sales Advisor – Diamond Jewellery Specialist

Job Title : Sales Advisor – Diamond Jewellery Specialist

Location : C-Scheme, Jaipur (Work from Office)

Industry : Luxury Jewellery (D2C / Retail)

Employment Type : Full-time

Compensation : INR Upto 35,000 per month + Incentives (upto 15,000 per month)

Working Days : 6 Days Working ( including Saturday and Sunday) with one weekday off.

You should be fluent in English & Hindi + confident about selling on phone / chat.

Who We’re Looking For

You’ve worked on the shop floor of a reputed jewellery chain. You understand solitaires, color-clarity-cut-carat, and how to build trust in high-ticket jewellery sales. You’re digitally savvy and ready to bring that consultative magic to our D2C customers via WhatsApp, video calls, and phone conversations.

Key Responsibilities

• ⁠ ⁠Engage with inbound leads via WhatsApp, phone, video, or email
• ⁠ ⁠Guide customers through product discovery, design options, pricing, and certification details
• ⁠ ⁠Build trust and drive conversions for high-value and made-to-order jewellery
• ⁠ ⁠Maintain a disciplined follow-up funnel to close warm leads
• ⁠ ⁠Upsell complementary products (e.g., rings with earrings, solitaires with bands)
• ⁠ ⁠Log all conversations, notes, and statuses into CRM tools
• ⁠ ⁠Coordinate with catalog, operations, and production teams for customer requirements
• ⁠ ⁠Offer video consultations and live product demos where required
• ⁠ ⁠Handle queries related to customization, engraving, delivery timelines, etc.

Requirements

What You’ll Get