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Sales Manager-Cross Sell (Home Loans)

ConfidentialSurat, India

5 days ago

Job description

Job Requirements

Role / Job Title : Sales Manager-Cross Sell (Home Loan)

Function / Department : Cross Sell

Roles & Responsibilities

Acquisition of home loan customers in the identified segment
Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
Provide regular feedback to RM on opportunities and customer needs
Ensure adherence to selling norms and SOPs defined by the organization
Ensure strict compliance with internal guidelines and external regulations
Ensure quality sourcing in line with the Bank's policy

Secondary Responsibilities

'Recommend improvements to processes and policies across the supporting teams and business to drive operational efficiencies & high quality customer services

Managerial & Leadership Responsibilities

Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity

Create environment for team to focus on automation and digital enablement to fulfil customer needs holistically

Attract & retain best-in class talent to meet Bank's rapid growth targets

Key Success Metrics

'Disbursals, Growth metrics,File to disbursal conversion

Skills Required

Customer Acquisition, Customer Service

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Sales • Surat, India