No longer accepting applications

(15h Left) Customer Support Engineer

TIGI HRIndia

8 days ago

Job description

Position : Technical Support Engineer (Ahmedabad | WFO)

Experience : 2–4 Years

We're looking for a proactive and technically skilled Customer Experience Engineer to join our team in Ahmedabad. The ideal candidate will provide application support, troubleshoot technical issues, and ensure timely resolution via ITSM / ticketing systems — all while meeting customer SLAs and satisfaction goals.

Key Responsibilities :

Provide technical support and issue resolution
Handle tickets via ITSM and meet SLA targets
Troubleshoot using Linux, networking, and virtual environments
Maintain documentation and RCA reports
Ensure a collaborative team environment

✅ Skills Required :

Application support experience

Proficiency in Linux, Networking, and basic DB knowledge

Strong communication and problem-solving skills

Positive, customer-first attitude

⭐️ Nice to Have :

RedHat / DB / Microsoft Admin Certifications

Experience with SLA, escalations, and time-series databases.

Create a job alert for this search

Customer Support Engineer • India

Related jobs

Promoted

Personalized Support Engineer (Technical Support with Ticketing) - REMOTE - FTE

TELUS DigitalNagpur, IN

Remote

The Personalized Support Engineer (PSE) is a member of the Global Personalized support.They are responsible for handling Phone Numbers. Technical Account Managers (TAMs.Global PSE team advocates for...Show moreLast updated: 4 days ago

Promoted

Customer Support Specialist

Fwd CreativesNagpur, IN

Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to ...Show moreLast updated: 2 days ago

Promoted

Customer Technical Support Specialist – SaaS Compliance Platform

BigRioNagpur, IN

Job Title : Customer Technical Support Specialist – SaaS Compliance Platform.Our client is a fast-growing SaaS company helping European organizations manage and maintain compliance with key regulati...Show moreLast updated: 5 days ago

Promoted

Customer Support & Admin Specialist

PropertyLoopNagpur, IN

Job Title : Customer Support & Admin Specialist.Remote (India-based preferred).Full-Time | Monday–Friday 9am–6pm UK | Alternate Saturdays 9am–4pm. Competitive | Based on Experience.London’s fastest-g...Show moreLast updated: 30+ days ago

Promoted

Tech Support Engineer L2

Arrise Solutions (India) Pvt. Ltd.India

Line Manager in the Organization.Gaming and Betting Industry, offering a muti -product portfolio that is innovative, regulated and mobile-focused. Arrise strives to create the most engaging and evoc...Show moreLast updated: 2 days ago

Promoted

VOIP Support Engineer

clientNagpur, IN

Experienced in VOIP technical support role with any of these technologies - Asterisk, Freeswitch, Kamailio & OpenSIPS.Good troubleshooting experience with SIP Call Flow in live environment.Must be ...Show moreLast updated: 30+ days ago

Promoted
New!

CFTS L2 -Technical Support Engineer –Routing & Switching.

Juniper NetworksIndia

Position : Technical Support Engineer 2.Business Unit : Juniper TAC -Customer Focused Technical Support.This position is for the Juniper TAC CFTS (Customer Focused Technical Support) Level 2 Technica...Show moreLast updated: 8 hours ago

Promoted

Technical Support Engineer

91HRIndia

I mplementation Engineer Location : Margao -Goa.Job Summary : The Implementation Engineer will be responsible for deploying, configuring, and supporting company software solutions at client sites or ...Show moreLast updated: 4 days ago

Promoted

Customer Support Engineer

Capgemini EngineeringIndia

Good understanding of A / C functioning, experience in MRO or airline, or experience in design office on operational systems”. Good understanding of Airline operating and maintenance environment.Propu...Show moreLast updated: 4 days ago

Promoted

CX Solutions Engineer

Prudentica Consulting LLPNagpur, IN

We are a leading Customer Experience (CX) solutions provider, specializing in delivering world-class cloud contact center implementations and managed services. Our team builds intelligent, scalable,...Show moreLast updated: 5 days ago

Promoted

Tech Support Eng-I || Rotation shift || Mandatory 2-4years of experience with Linux

FICOIndia

Hybrid work mode (3days mandatory WFO).Come join our dynamic and talented GTS operations team in a hands-on technical role where you will provide first level support for FICO IT infrastructure” – S...Show moreLast updated: 12 days ago

Promoted

Technical Support Engineer for a Web / Mobile application for US Company

Textellent, Inc.Nagpur, IN

Full Time | 100% Work From Home | US Office Hours.You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineeri...Show moreLast updated: 30+ days ago

Promoted

PKI Technical Support Engineer

CloudLabs IncNagpur, IN

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.Wit...Show moreLast updated: 4 days ago

Promoted

Technical Support Engineer

AVI-SPLIndia

The AVI-SPL Onsite Technical Support Engineer role will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers a...Show moreLast updated: 30+ days ago

Promoted

Engineer - Technical Support

Charles TechnologiesIndia

Charles Technologies is a dynamic startup based in Chennai, focused on building innovative mobile and web applications that elevate user experiences. We are seeking a skilled and passionate.Puducher...Show moreLast updated: 30+ days ago

Promoted

Tier 1 Technical Support Engineer

TrantorIndia

Rotational 8 hours shift (5 days a week).As a Tier 1 Technical Support Engineer for the project platform, you will be the first point of contact for technical issues experienced by users.You will b...Show moreLast updated: 12 days ago

Promoted

Customer Support Engineer

Bergen Systems Pvt LtdIndia

Bergen Systems Pvt Ltd provides robust, innovative, and durable solutions for the electronics industry in India.With a focus on PCB Assembly Equipment, Wire Processing Equipment, and Semiconductor ...Show moreLast updated: 30+ days ago

Promoted

Technical Support Engineer

Alvaria CXNagpur, IN

From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge. We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 23 days ago

Promoted

L1 Support Engineer

SaasAntIndia

The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interacti...Show moreLast updated: 12 days ago

Promoted

Support Engineer

DoubleTickIndia

As a Support Engineer, we are looking for a technically sound and customer-centric professional to drive the resolution of product-related issues, enhance customer satisfaction, and ensure seamless...Show moreLast updated: 23 days ago