Company Description
Maple Pets International Pvt. Ltd. is the exclusive importer of premium global brands such as Fluval, Hari, Catit, Nutrience, Zoe, and Exoterra, brought to you by Hagen, a trusted name since 1955. Renowned for offering high-quality pet products including toys, food, and accessories, Maple Pets is dedicated to enhancing care for pets of all kinds. As a trusted destination, the company is committed to delivering exceptional customer satisfaction to pet lovers. We specialize in providing premium products at competitive prices to elevate the well-being of pets globally.
Role Description
This is a full-time, on-site Caller position located in Indore. The Caller will engage with clients to provide product information, respond to inquiries, and address concerns effectively. Responsibilities also include maintaining client communication, following up on leads, and ensuring high levels of customer satisfaction. The Caller will be expected to contribute to the development and execution of outreach strategies designed to improve customer engagement and grow the customer base.
Qualifications
Skills Required
Customer Service, issue resolution , Telephone etiquette, Crm Systems
Caller • Indore, India