SAP OTC Solution Architect

Virtual Interview - 16th October 2025

Skill - SAP SD and OTC

Location - Pune

Years of experience - 8 - 12 years

Roles and Responsibilities -

1. At least eight years of experience in SAP SD module having good knowledge of SD processes i.E., Standard Order, Consignment, third party, Stock transfer, Service order, Rebate process, Billing Plan, Inter-company STO, Make to Order scenarios etc.

2. Should have good knowledge in Pricing procedure, Output control, Copy control, Partner Determination, Listing / Exclusion, Free Goods, Text determination and Route determination

3. Should have Good Knowledge of with EDI / IDocs for at least 3 years. Must have in depth knowledge and hands on in Inbound / Outbound Idocs set-up, customization of Idocs, partner profile set-up and message type configuration

4. Should be able to do end to end mapping for Idoc segments and coordinate with external 3rd party vendors to ensure smooth processing of Idocs.

5. Must have worked on re-processing and issue resolution of IDOCS. Should be skilled to do initial debug.

6. Strong SAP technical, configuration, and business area knowledge in CS module

1. Experience with SAP MM & WM processes i.E. Goods issue, Transfer Posting

2. Experience with SAP CS will be an added advantage

3. Previous position in Pharma or Medical Device industry will be a plus

Skill - SAP HANA O2C (Order to Cash)

Role - Consultant

Years of experience - 8 - 12 years

Roles & Responsibilities -

• Support to maintain and improve service performance metrics reports, as required
• Provide status of work in process, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions
• Provide quality, cost effective service while looking at ways to contribute to process improvement
• May provide ad-hoc analyses and summaries of information as requested
• Billings / Collections Role
• Responsible for activities assigned by the Team Lead
• Process A / R billings, adjustments, and write offs
• Provides required business unit reporting and other required information, when needed
• Track and reconcile daily / monthly AR balance
• Ensure the completeness and accuracy of invoices in the AR system (manually encoded or through interface)
• Investigating into situations where invoices and customer information requirements may contradict.
• Generate repayments for erroneous customer payments or overpayments
• Monitor mailbox and distribute emails to correct party
• Cash Applications Role
• Responsibility for activities assigned by the Cash Apps Supervisor
• Accurately post checks from medium to complex transactions by researching and resolving problems within designated guidelines by speaking directly with customers on the phone, or composing and sending letters, or researching through multiple database resources as necessary.
• Process collection checks, EFT / wire transfers
• Process bank adjustments.
• Credit Management Role
• Analyzes paying habits of customers who are delinquent in payment of bills for simple to medium transactions and recommends action to resolve credit problems.
• Reviews files to select delinquent accounts for collection efforts.
• Evaluates customer records and recommends that account be closed, credit limit reduced or extended, or collection attempted, based on DSO, earnings and savings data, payment history, and purchase activity of customer.