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Virtual Medical Office Assistant
Virtual Medical Office AssistantExcel Scribe • kolkata, west bengal, in
Virtual Medical Office Assistant

Virtual Medical Office Assistant

Excel Scribe • kolkata, west bengal, in
2 days ago
Job description

We’re Hiring : Virtual Medical Office Assistant

Location : Remote

Compensation : CTC ₹40,000 per month

We are looking for an experienced Virtual Medical Office Assistant to join our healthcare team.

If you have 2+ years of experience in a U.S. medical practice , strong EHR knowledge, a Bachelor in Dental Surgery / Bachelor of Pharmacy / MBBS degree with a strong interest and understanding of medicine, and excellent communication skills, this role is for you!

Key Responsibilities :

  • Provide virtual administrative & clinical support to providers and care teams
  • Manage and update patient data in EHR systems especially Point Click Care
  • Managing calls, and RingCentral settings
  • Schedule patient appointments, follow-ups
  • Prepare and coordinate provider calendars and invoices
  • Order labs and medication refills as directed
  • Prepare reports, trackers, and dashboards in MS Excel & Adobe PDF
  • Prepare credentialing packets for providers / facilities
  • Monitor, sort & distribute incoming faxes with accurate documentation
  • Manage shared email inboxes — organize, sort, and respond to emails promptly and appropriately
  • Track and ensure timely completion of assigned tasks & workflows
  • Call and email providers for updates, ensuring follow-ups are completed on time
  • Analyze and update patient lists to identify preventive care needs
  • Upload, scan, and organize documents into EHR & other applications
  • Support physicians and facilities with additional administrative tasks
  • Ensure strict compliance with HIPAA and organizational standards

Required Skills & Experience :

A degree in Bachelor in Dental Surgery / Bachelor of Pharmacy / MBBS is a must

  • 2–3 years of experience in a U.S. medical office
  • Strong working knowledge of EHR systems
  • Hands-on experience with patient scheduling and clinical workflows
  • Excellent English communication skills (spoken & written, grammar proficiency)
  • Proficiency in MS Excel (dashboards, trackers) & other productivity tools
  • Expertise in Point Click Care and RingCentral
  • Strong organizational and multitasking ability in a remote setting
  • Detail-oriented, proactive, and reliable in problem-solving
  • Empathetic and kind in patient and provider interactions
  • What We Offer :

  • Competitive pay : CTC ₹40,000 and opportunities for growth and career development
  • 100% remote work environment
  • Supportive & collaborative team culture
  • If you meet the requirements and are passionate about healthcare support, we’d love to hear from you!

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    Office Assistant • kolkata, west bengal, in

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