Sr. Product Manager, Credit and Lending, Amazon Credit and Lending

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION :

Amazon Pay is seeking an innovative and highly motivated Product leader to reimagine the future of credit and lending industry across emerging markets.

We are looking for an experienced Product leader who loves listening to customers, uncovering stated and unstated problems and finding the right product experiences to solve these problems.

A Product leader at Amazon is an entrepreneur. You will articulate compelling user stories, crisply define customer and product requirements, own the product roadmap, and refine specifications and architecture through the product lifecycle. You will work closely with design, engineering, data sciences, project management and legal teams in an agile environment to launch products and scale them to tens of millions of customers. You will work with marketing, sales, business development, finance, and account management teams to drive the adoption of your product and further refine features and functionality basis live customer feedback. You will be accountable for ensuring that the product complies with external regulation, and the operating processes and systems you setup are scalable.

A successful candidate will be a self-starter with excellent business acumen & vision, product & program management skills, and a highly effective people leader who can work in a highly ambiguous environment. You will bring a heightened sense of ownership, thought leadership and product building expertise to a fast-pace start-up environment, and you will be partnering with technology teams and stakeholders across Amazon to drive business outcomes.

Key job responsibilities

Customers in many emerging markets

have low access to purchase credit (credit cards, installments, unsecured credit).

Our mission is to bridge the credit gap in emerging markets and enable seamless credit for everyone at lowest cost, thus empowering more consumers to fulfill their aspirational consumption needs. Key requirements below -

Develop and drive the long-term

vision, roadmap for key product capabilities to solve for the above mission.

The role will create prioritization frameworks that guide platform evolution and creating roadmaps ensuring product goals on consistent CX, standardization and reduced time to market for credit offerings across markets.

Lead new market entry strategies by coordinating with lender partners and local product teams to gather market-specific requirements, maintaining balance between local market needs and platform standardization.

Work closely with local teams to ensure compliance with regional regulations.

Serve as the central point of alignment across multiple stakeholders.

This includes coordinating with country teams, legal and risk partners, and business stakeholders to ensure aligned execution.

A day in the life

In a single day you may end up debating the best onboarding experience with the design team, reviewing the latest insights from customer research, and working with data scientists to identify patterns that help you target your customers better.

The role requires creation of capabilities across credit lifecycle (credit modelling, onboarding, shopping experience, simplified repayments, cross selling etc.). It requires this leader to work very closely with lender partners to define and deliver industry best value propositions. You will be listening closely to customers to identify gaps / opportunities where credit can transform experience and drive delight, stickiness and higher consumption

About the team

Credit and Lending team's mission is to enable access to credit, for Amazon's customers and business partners, with the most seamless and rewarding experience. We have been on the fore-front of innovation in the credit and lending space with several industry leading propositions across markets.

We love to leverage the power of data, customer insights and technology to create some of the most seamless and intuitive product experiences that delight our customers.

BASIC QUALIFICATIONS :

• 5+ years of product or program management, product marketing, business development or technology experience
• Experience with feature delivery and tradeoffs of a product
• Experience owning / driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience as a product manager or owner
• Experience owning technology products

PREFERRED QUALIFICATIONS :

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