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Assistant Sales Manager- North Kolkata
Rentokil InitialKolkata, WB, IN18 days ago
Job type
- Quick Apply
Job descriptionPlan sales activities to meet annual targets aligned with branch revenue, jobbing, and contract goals Ensure prompt response to enquiries and maximise conversion into orders Identify new prospects and convert them into customers Ensure the sales team conducts detailed inspections and prepares quotations per defined guidelines Review quotations to meet Gross Margin targets as per company norms Analyse sales trends and adjust sales plans on a monthly / weekly basis Achieve new sales productivity targets per CSE as defined in AOP Develop and maintain a strong sales pipeline based on conversion percentages Monitor and drive daily activities of the sales team to ensure achievement of set targets Achieve the renewal targets of the branch Promote upselling initiatives among team members to meet defined goals Conduct regular visits to existing customers with team members to strengthen relationships Ensure customer complaints are addressed by the sales team and appropriate support is provided Ensure regular updates to the MPG (Monthly Performance Grid) by the team Receivable Management Review daily collections and set actionable plans to meet timelines Ensure predefined DSO (Days Sales Outstanding) targets are met Oversee the timely submission of invoices and necessary acknowledgements Conduct daily morning meetings to set the agenda Periodically review individual team member performance Conduct annual performance development reviews Analyse sales trends and design appropriate development plans Ensure timely and accurate completion of reports and system updates (e.g., DSP) Oversee team attendance, leave approvals, sales sign-offs, and retention efforts Ensure adherence to safety protocols and completion of SRAs as per process Guide the team in setting correct customer expectations related to pest management Ensure accurate customer data capture Train the team to sell visits as per iCABS frequencies for calendar-based service planning Share cost sheets and material details with Operations; communicate customer expectations in advance Ensure all sales are visible in iCABS for execution and are scheduled in consultation with Service Planners Avoid customer commitments on scheduling without confirmation from planners Achieve Total Sales Targets (as per AOP) New Business Development & Upselling Achieve Renewal Target Maintain Gross Margin as per company norms Collection & DSO On-Time Invoice Submission Sales Team Development & Retention Commercial Acumen & Customer Retention Result Orientation Self-Management Team Collaboration & Approachability Team Leadership & Development Technical & Process Expertise Effective Communication Experience (Residential Business Profile) : Minimum 5 years of experience in home products, home services, or residential cleaning services (preferred) Team handling experience of 2 years will be an added advantage. Educational Qualification / Other Requirement : Graduate (any discipline) Proficient in MS-Office / G-Suite Experience (Commercial Business Profile) : Minimum 6 years of direct sales experience in Facilities Management Team handling experience of 2 years will be an added advantage People Manager External team- Customers and Customer representative Internal team- ABM / BM, Operations & Sales Colleagues, Planners Service Relationships Teamwork Responsibility
About Rentokil PCI
Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024,
Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.
For more details : https : / / www.rentokil-pestcontrolindia.com
About the Role :
- The ASM (with Team) shall be responsible for leading branch sales with a focus on new business, managing personal targets, and developing a high-performing sales team.s.
- The person will report to the Branch Manager and will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities :
Sales
Customer Relationship Management
Team Development
Team Administration & Monitoring Systems
Key Result Areas :
Competencies (Skills essential to the role) :
Requirements
Role Type / Key working relationships :
Benefits
What can you expect from RPCI?
➔ Our values lie at the core of our mission and vision. We believe that it’s our people who
make our company what it is. We believe in :
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Assistant Manager Sales • Kolkata, WB, IN
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