Automation Services Manager

Some Careers Have More Impact Than Others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Automation Services Manager

Principal Responsibilities

• Manage a team of Digital & Automation Engineer to deliver digital / automation solutions within scope, timeline and budget.
• As the lead engaging stakeholders to understand their digital and automation needs. Perform opportunity assessment and Proof of Concept for new use cases.
• Propose and align solution design based on business requirements and future state processes with project stakeholders.
• Formulate project business case, present the project and solution design in governance meetings
• Responsible for the End-to-End delivery of digital and automation solutions with Power Platform capabilities, such as Power Apps, Power Automate / Power Automate Desktop, Power BI, etc., as well as relevant approvals and governance processes in accordance with HSBC standards.
• Support the operation of Power Platform CoE or other relevant governance bodies in HSBC, such as reviewing new business cases, solution design, POC / trouble shooting platform related new features / issues.
• Collect and summarise feedbacks and improvements areas of delivery model from stakeholders, to enable continuous improvement.
• As the Lead Trainers in Citizen Programme.

Qualifications

You'll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.'

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Skills Required

Uipath, Power Apps, Rpa, Power Bi, Power Automate, Power Platform, Jira, Ms Office, Confluence, Automation Anywhere, Vba, Blue Prism